Have you ever wondered what could improve Citizen Experience?
Our CEO, Mita Bedi, will discuss the findings of our latest market research study on “Victorian LGA Citizen Experience Opportunities 2023” Attending this webinar, you’ll gain valuable insights into the latest trends, challenges, and opportunities in citizen experience and learn practical strategies for enhancing LGA services.
What is driving citizen experience in Victoria in 2023?
What is citizen satisfaction with LGA services in Victoria?
What are the key improvements opportunities?
About the speaker
CEO & Co-Founder
Mita is a customer experience specialist, thought leader, CEO, and Co-founder of Resonate.cx. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.
Mita has founded and grown two companies and is passionate about driving impact.
Outside of her work life, she is also a mother of two young children, loves all creative pursuits and is an active member of her community.