Market Research Report:

Victorian LGA Citizens experience opportunities in 2023

In this webinar, Mita Bedi will talk through key insights in the Resonate Commissioned Market Study for CX in LGAs including:

  • What is driving citizen experience in Victoria?
  • How can Victorian LGAs benefit from citizen experience?
  • Key opportunities for improvement

When? June 15th, 12 pm AEST. Where? Zoom Webinar

Can’t Make it? Be sure to register, and we’ll send you the recording to watch the webinar on-demand, together with the insights report.

Haven’t downloaded our pre-release market research report yet? Don’t miss out.

Have you ever wondered what could improve Citizen Experience?

Our CEO, Mita Bedi, will discuss the findings of our latest market research study on “Victorian LGA Citizen Experience Opportunities 2023” Attending this webinar, you’ll gain valuable insights into the latest trends, challenges, and opportunities in citizen experience and learn practical strategies for enhancing LGA services.

What is driving citizen experience in Victoria in 2023?

What is citizen satisfaction with LGA services in Victoria?

What are the key improvements opportunities?

About the speaker

Mita Bedi

CEO & Co-Founder

Mita is a customer experience specialist, thought leader, CEO, and Co-founder of With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.

Mita has founded and grown two companies and is passionate about driving impact.

Outside of her work life, she is also a mother of two young children, loves all creative pursuits and is an active member of her community.