Hello. We are resonate cx
The future of Customer Experience (CX) starts right here.
Diving deep into the world of customer experience, we have not just joined the race – we set a blazing trail. With unmatched pace, unrivaled value, and steadfast bonds, our decade-long journey challenges norms and pioneers new paradigms.
Powering experiences globally
Transformed experiences
Over 50 million experiences turned into delight
Global super-users
Includes concurrent active users all over the world.
Market leading rating
Based on G2’s Global Rating
for SaaS Companies
STRATEGIES THAT PROVIDE VALUE
Your vision + Our platform = Brand advocates
All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates.
Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.
Accelerating delight of the world’s best brands
Discover unparalleled CXM success with us. Our track record of elevating customer experience journeys has consistently delivered outcomes for companies across all industries worldwide.
What our customers are saying
We are proud to have had the opportunity to partner with the best in the business to transform more than 50 million experiences into delight.
“Resonate allows us to learn, adapt and best serve our customer in a changing retail environment.“
Madeline Harris
National Customer &
Communications Manager
Rebel Sport
“Resonate has been helpful to gain family and staff feedback.”
Brooke Doherty
Childcare Centre Director
Thrive Early Learning Centre
“A key enabler for my business!”
Samuel Krishnamoorthy
Head B2B – Country Head
brillen.de
“Highly recommend Resonate for their CX knowledge and expertise.”
Beck Davis
Customer Experience Lead
Bluescope
“Resonate allows us to see the drivers that customers are happy and unhappy with.”
Jennifer Karcz
Store Manager
Super Cheap Auto
“Powerful platform for providing valuable real time insight on customer satisfaction levels.“
Samar Ahsan
Manager
St. Johns Ambulance
“Seamless integration, collaboration and support.“
Rajender Singh
IT Application Support Officer
Latrobe Community Health Service
OUR PROMISE TO YOU
3, 2, 1… Lift off! Get your Voice of Customer (VoC) program up to speed in under 4 weeks!
Are you stuck in your CX transformation? Our team ensures your enterprise blasts off with the smoothest, quickest onboarding in the industry.
Our values are in everything we do at Resonate CX
Be a Wizard
Master your craft.
Be hungry to get better at what you do each day and Keep practicing. It’s ok to break the wand.
Make Magic
Materialise the (Im)possible.
Be relentlessly resourceful and inspire .
Enchant
the Client
Captivate the client with outcomes. Make them believe in magic. Leave them spellbound and wanting more.
Power Up
the Circle
Energise the team – Give more than you take. Understand the multiplier effect of great teamwork. Pay it forward. A circle is not a pyramid.
Meet the wizards
Get to know the masterminds steering our vision and bringing unparalleled expertise to the forefront.
We are the perfect CX Partner for you
Experience the difference with Resonate CX
Speak to us and find out how we can help your business thrive.
Resonate CX News
CX News
Resonate CX Achieves Multiple G2 Accolades, Cementing Its Position as a Customer Experience Leader in 2024
Resonate CX has secured multiple accolades from G2, the leading business software and services review platform.
CX News
Resonate Achieves Highest Security Standards with ISO27001
The ISO/IEC 27001 certificate is among the most widely recognised and internationally accepted information security standards.
CX News
Resonate named ABA100 Winner for CX Innovation in The Australian Business Awards 2019
Resonate was named ABA100 Winner for CX Innovation in The Australian Business Awards 2019 in the category for Resonate’s Facial Analytics.
