Hello. We are resonate cx

The future of Customer Experience (CX) starts right here.

Diving deep into the world of customer experience, we have not just joined the race – we set a blazing trail. With unmatched pace, unrivaled value, and steadfast bonds, our decade-long journey challenges norms and pioneers new paradigms.

Powering Experiences Globally

50M+

Transformed experiences

Over 50 million experiences
turned into delight

8K+

Global super-users

Includes concurrent active users all over the world.

100+

Enterprise customers

Trusted by leading brands worldwide.

4.6/5

Market leading rating

Based on G2’s Global Rating for SaaS Companies

STRATEGIES THAT PROVIDE VALUE

Your vision + Our platform = Brand Advocates

All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates.

Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

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Accelerating Delight of the World’s Best Brands

Discover unparalleled CXM success with us. Our track record of elevating customer experience journeys has consistently delivered outcomes for companies across all industries worldwide.

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What Leaders Say — in Their Own Words

  • “Resonate CX gives Clark Rubber real-time visibility into customer feedback across our entire store network."

    Matthew Gannon

    General Manager Retail Operations
    Clark Rubber

  • “Resonate CX has been helpful to gain family and staff feedback."

    Brooke Doherty

    Childcare Centre Director
    Thrive Early Learning Centre

  • “Instant actionable information, which supports the ability to address detractors and the automation of amplifying customers who champion our business.“

    James Johnson

    CFO
    Mitre 10

  • “In-depth customer experience insights into the experience of our customers that delivers.“

    Zeljko Dzambo

    NSW Cluster Manager
    Total Tools and Hardware Group
  • “Highly recommend Resonate CX for their CX knowledge and expertise.”
    Beck Davis
    Customer Experience Lead
    Bluescope

  • "The most important KPI I measure my business and staff with!"

    Samuel Krishnamoorthy

    Head B2B - Country Head UK
    brillen.de by SuperVista AG

  • "The setup was straightforward. The team at Resonate CX is a strategic partner in developing our VoC, and is always readily available to assist."

    Rebecca Skeete

    General Manager, Sales and Service
    St. Johns Ambulance NSW

  • "Resonate CX allows us to learn, adapt and best serve our customer in a changing retail environment."

    Madeline Harris

    National Customer & Communications Manager
    Rebel Sport
  • “Seamless integration, collaboration and support.“

    Rajender Singh

    IT Application Support Officer
    Latrobe Community Health Service

  • "Valuable tool to harness the voice of customer."

    Dave Hallewell

    Retail Customer Experience Specialist
    Super Cheap Auto

  • “Resonate CX provides in-depth analysis of feedback, helping organisations understand trends and insights that drive improvement."

    Melissa Falero

    Head Of Operations
    Thrive Early Learning Centre

  • "Resonate CX has been extremely helpful and insightful in my stores."

    Matt Steinbergs

    Area Manager
    Super Retail Group

  • "Overall implementation was smooth, integrating seamlessly with our existing database."

    Richard Cleary
    Customer Experience Manager
    Bright Horizons UK

  • "Easy to navigate. Great for deep diving for strategy planning."

    Rob Mason
    Store Manager
    BCF - Boating Camping and Fishing
OUR PROMISE TO YOU

3, 2, 1… Lift off! Get your Voice of Customer (VoC) program up to speed in under 4 weeks!

Are you stuck in your CX transformation? Our team ensures your enterprise blasts off with the smoothest, quickest onboarding in the industry.

Our Values are in Everything We Do at Resonate CX

Be a Wizard

Master your craft.
Be hungry to get better at what you do each day and Keep practicing. It’s ok to break the wand. 

Make Magic

Materialise the (Im)possible.
Be relentlessly resourceful and inspire .

Enchant the Client

Captivate the client with outcomes. Make them believe in magic. Leave them spellbound and wanting more.

Power Up the Circle

Energise the team – Give more than you take. Understand the multiplier effect of great teamwork. Pay it forward. A circle is not a pyramid.

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We are the perfect CX Partner for you

Experience the difference with Resonate CX

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