CX Events and Webinars
Discover our video library of events and webinars featuring in-depth discussions on market study and industry insights.
Past Events
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- Event

Childcare Customer Experience Opportunities 2026 | New Zealand
26 August 2026
Watch the on-demand session with Mita Bedi to explore the insights shaping parent expectations, curriculum needs, and the future of childcare. -
- Webinar

Childcare Customer Opportunities 2026 | USA
6 August 2026
Explore the latest insights into parent priorities, childcare needs, curriculum expectations, and regional trends in this on-demand webinar. -
- Event

Current State of Omni-Channel Retail 2026 | Australia
28 April 2026
Watch the on-demand session with Mita Bedi exploring the future of omni-channel retail, evolving consumer expectations, and connected retail experiences. -
- Event
State of the Flexible Workspace Market Insights Report 2026 | United Kingdom
12 March 2026
Access the on-demand session with Mita Bedi to uncover insights shaping member expectations, workspace requirements, and the future of flexible workspaces. -
- Event
Nursery and Wraparound Customer Experience Opportunities 2026 | United Kingdom
12 March 2026
Catch the on-demand session with Mita Bedi to understand evolving parent expectations and the future of nursery and wraparound care in the UK. -
- Event
Childcare Customer Experience Opportunities 2026 | Australia
18 February 2026
Watch the on-demand session with Mita Bedi to explore the insights shaping parent expectations, curriculum needs, and the future of childcare. -
- Webinar
The CX Factor Webinar Series: AI in CX 2026
11 February 2026
Discover the AI strategies delivering real CX ROI with Jacob Kandathil, hosted by Luna Wen. -
- Event
Current State of Customer Service and Experience Expectations 2025 | Australia
20 November 2025
Watch the on-demand session with our CEO, Mita Bedi, as she shares key insights from our 2025 Current State of Customer Service and Experience Expectations Report. -
- Event
State of the Tenant: Insights Report Event 2025 | United Kingdom
12 November 2025
Discover the CX trends influencing the future of residential rental in the UK in this on-demand session with our CEO, Mita Bedi.
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