CX Resources
Discover tips and real-life examples to make your customers’ and employees’ experiences even more delightful.
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- Customer Experience
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- CX Tips
How Customer Experience (CX) Drives Business Growth
Alvier Marqueses • September 9, 2024Find out how excellent customer experiences can differentiate your brand, increase loyalty, and drive business growth.
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- Customer Experience
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- General
Customer Satisfaction Surveys: A Comprehensive Guide
Alvier Marqueses • August 29, 2024Find out how to use customer satisfaction surveys to capture direct feedback, improve CX, and boost customer lifetime value through this guide. -
- Customer Experience
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- Retail
Retail CX Insights: Strategies to Improve CX and Loyalty (Part 3)
Aryne Monton • August 19, 2024In our previous blog, we explored the diverse needs, preferences, and dream experiences of NEOs and Traditionals. If you need a refresher or haven’t read them yet, here’s where you can read the previous blog.
1-9 of 47 results
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- Event
State of the Workplace: What Experience Drivers Are Accelerating The Office Comeback Event 2024 | Coming Soon
Get first-hand insights on key experience drivers for a successful office return. -
- Report
State of the Workplace: What Experience Drivers Are Accelerating The Office Comeback Report 2024 | Coming Soon
Get first-hand insights on key experience drivers for a successful office return. -
- Case Study
Workspace Group Case Study
Discover how Workspace Group streamlined processes and drove sustainable growth in the real estate industry. -
- Event
Consumer Insights Report: What CX is Driving In-Store Conversion | Event
Join us for an executive lunch and pre-launch of our latest market insights report, Retail CX Insights 2024: Driving In-store Sales. During the event, Mita Bedi, CEO of Resonate CX, will present insights from the report as you are served a delightful lunch. -
- Report
Consumer Insights Report: What CX is Driving In-Store Conversion | Report
Get first-hand insights on huge conversion opportunities. Leverage CX expertise, dominate the retail landscape, and maximise ROI with expert-level CX insights. -
- Event
Unlocking Excellence: Mastering Customer Experience Best Practices & Techniques | Event
Get access to a live event recording of Women of Customer Success panel with our CEO Mita Bedi as she share experiences and insights that will be valuable for anyone growing a career in the field. -
- Coffee with Resonate
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- Video
Transforming OSHCs Through AI-Powered CXM with Junior Adventures Group | Video
Discover how Junior Adventures Group revolutionised their programs with real-time feedback and data-driven decision-making using Resonate CX. -
- Coffee with Resonate
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- Video
Delivering Improvement in Service Delivery with LCHS | Video
Discover how Latrobe Community Health Service (LCHS) evolved their customer experience management using Resonate CXM platform, leading to remarkable improvements in service delivery and customer satisfaction. -
- Case Study
Junior Adventures Group Case Study
Discover how Junior Adventures Group is transforming outside school hours programmes with AI-powered CXM.
