Make every

Experience Delightful

Gain Market Share

Reduce Churn

Grow Revenue

Experience Management Solution that

Accelerates Delight

Customer
Experience

employee experience

Employee
Experience

Social
Experience

Net Promoter
Score

Be CX Fit with

Resonate Frontline
CX Gym

Customer
Experience

Management
Platform

Omnichannel Surveys

Personalised Flows

High Response Rates

Get actionable insights that help you grow revenue and understand customer sentiment at every touchpoint.

Employee
Experience

Management
Platform

Track Engagement

View Feedback

Make Improvements

Empower your employees to easily provide feedback at key moments, across your organisation. Keep your fingers on the pulse, reduce churn and keep your people happy.

Social
Experience

Management
Platform

Track Engagement

View Feedback

Make Improvements

Supercharge your referrals. Make your promoters into social influencers, drive organic reviews, and manage reputation across locations.

Net

Promoter
Score

Track Engagement

View Feedback

Make Improvements

Enable a true NPS system, by understanding every relationship, interaction and episode in real-time.


RESONATE.CX

We are the perfect CX Partner for you

Discover unparalleled CXM success with us. Our track record of elevating customer experience journeys has consistently delivered outcomes for companies across all industries, worldwide.

Omnichannel VOC design

Root cause analysis

Episodic and Journey View

CX workflow Management


RESONATE.CX

Growth begins with great customer experiences

Accelerate delight

We have everything you need to strategically track and analyse customer interactions across all touchpoints.

Differentiate with Experience

From finding opportunities to designing and launching your CX/ VoC, we are dedicated to being your CX partner.

Grow market share

Boost your competitive edge with our CXM platform designed to increase customer loyalty and sales.

Accelerating Delightful Experiences

Globally

Start Accelerating
Customer Delight

We are passionate about driving business growth and creating a lasting competitive advantage by helping you manage delightful customer experiences.

Learn more ↗

Case Studies

Sandvik
Case Study
Improving Customer Loyalty with Sandvik
Sandvik Australia region partnered with Resonate with an intention to stay close to their customers and understand, enhance the experience of their customers.
Expedia
Case Study
Helping Expedia focus on key drivers that matter the most
Expedia ANZ partnered with Resonate to understand and enhance their customers experience.
Rebel
Case Study
The Power of Customer Feedback with Rebel
Find out how Rebel, the Super Retail Group and Resonate have been working together to drive customer experience throughout their organisation.
Walmart
Case Study
How Walmart Empowered their Frontline to Improve Customer Experience
Operating in a highly competitive market, Walmart set out to integrate the voice of the customer into their everyday operations.
BCF
Case Study
Omnichannel Experience Delivery with BCF
With more than 136 stores across every state of mainland Australia, BCF is the largest outdoor retailer in the country. Find out how they realised a successful omnichannel strategy through their successful VoC programs.
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