CX Case Studies

Discover how companies from various industries have solved their biggest customer experience challenges with our CX platform.

1-8 of 8 results
  • Case Study

    • Government
    • |
    • Healthcare

    LCHS Not for Profit Case Study

    Discover how Resonate.CX helped LCHS achieve a 61% increase in feedback responses and a peak NPS of +77 in this compelling case study.
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  • Case Study

    • Education

    Tops Day Nurseries Case Study

    Discover how Tops Day Nurseries increased their NPS and Employee NPS scores through the closed-loop feedback process.
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  • Case Study

    • Engineering

    Sandvik Case Study

    Learn how engineering company Sandvik enhanced their customer experience with strategic insights from customer feedback.
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  • Case Study

    • B2B
    • |
    • Travel

    Expedia Case Study

    Explore how Expedia focused on key drivers that enabled them to create memorable experiences for their customers.
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  • Case Study

    • B2B

    Workplace Assured Case Study

    Discover Workplace Assured’s success in elevating customer experience through feedback-driven strategies
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  • Case Study

    • Retail

    BCF Case Study

    Discover retail success with our NPS case study on omnichannel strategy—insights for the business growth of BCF.
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  • Case Study

    • Retail

    Walmart Case Study

    Retail giant Walmart sets out to integrate the voice of the customer (VoC) program into their everyday operations.
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  • Case Study

    • Retail

    Rebel Case Study

    Find out how Rebel, the Super Retail Group and Resonate have been working together to drive CX throughout their organization.
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