CX Case Studies
Discover how companies from various industries have solved their biggest customer experience challenges with our CX platform.
1-9 of 9 results
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Case Study
- Education
Junior Adventures Group Case Study
Discover how Junior Adventures Group is transforming outside school hours programmes with AI-powered CXM -
Case Study
- Healthcare
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- Non-Profit
LCHS Case Study
Discover how Resonate.CX helped LCHS achieve a 61% increase in feedback responses and a peak NPS of +77 in this compelling case study. -
Case Study
- Education
Tops Day Nurseries Case Study
Discover how Tops Day Nurseries increased their NPS and Employee NPS scores through the closed-loop feedback process. -
Case Study
- Engineering
Sandvik Case Study
Learn how engineering company Sandvik enhanced their customer experience with strategic insights from customer feedback. -
Case Study
- B2B
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- Travel
Expedia Case Study
Explore how Expedia focused on key drivers that enabled them to create memorable experiences for their customers. -
Case Study
- B2B
Workplace Assured Case Study
Discover Workplace Assured’s success in elevating customer experience through feedback-driven strategies -
Case Study
- Retail
BCF Case Study
Discover retail success with our NPS case study on omnichannel strategy—insights for the business growth of BCF. -
Case Study
- Retail
Walmart Case Study
Retail giant Walmart sets out to integrate the voice of the customer (VoC) program into their everyday operations. -
Case Study
- Retail
Rebel Case Study
Find out how Rebel, the Super Retail Group and Resonate have been working together to drive CX throughout their organization.
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