Reports and Whitepapers

Gain valuable insights into the dynamic landscape of CX through our comprehensive market research findings.

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Reports and Whitepapers

Childcare Customer Opportunities 2024 | Reports

Discover how to make your Customer Experience and Voice of Customer Management Platform more impactful. Schedule a demo.

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Reports and Whitepapers

The Current State of Brick-and-Mortar Retail Customers | Report

Gain valuable insights and an in-depth understanding of customer habits in relation to their shopping at physical retail stores.

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Reports and Whitepapers

LGA Citizen Experience Opportunities | Report

Download Resonate commissioned Market Study to learn the key insights to enhance citizen experience in 2023, discover opportunities and more.

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Reports and Whitepapers

Childcare Customer Opportunities 2022 | Report

An Essential guide to understanding evolving customer needs, identifying growth opportunities, and navigating the future of childcare services.

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Reports and Whitepapers

How Australian E-commerce Shoppers Changed in 2021 | CX Research

Explore our market research report on Australian e-commerce shoppers. Discover the top 3 opportunities to enhance the online shopping experience.

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Reports and Whitepapers

Top E-commerce Insights: What Customers Value in 2021 | CX Research

Discover essential 2021 trends in our e-commerce industry report on Australian shopper behavior.

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Reports and Whitepapers

Integrating NPS with Data Strategy | Whitepaper

Discover how integrating NPS into data strategies can optimize marketing, enhance customer insights, and drive business growth.

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Reports and Whitepapers

Creating Customer Experience Opportunity Through COVID-19 | Whitepaper

This whitepaper offers valuable insights into adapting customer experience strategies during the pandemic.

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