Reports and Whitepapers

Gain valuable insights into the dynamic landscape of CX through our comprehensive market research findings.

1-10 of 10 results
  • Reports and Whitepapers

    State of the Workplace: What Experience Drivers Are Accelerating The Office Comeback Report 2024 | Coming Soon

    Get first-hand insights on key experience drivers for a successful office return.
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  • Reports and Whitepapers

    Consumer Insights Report: What CX is Driving In-Store Conversion | Report

    Get first-hand insights on huge conversion opportunities. Leverage CX expertise, dominate the retail landscape, and maximise ROI with expert-level CX insights.
  • Reports and Whitepapers

    Woman teaching Children

    Childcare Customer Opportunities 2024 | Report

    Your essential guide to understanding evolving customer needs, identifying growth opportunities, and navigating the future of childcare services.
  • Reports and Whitepapers

    Mall as background image

    The Current State of Brick-and-Mortar Retail Customers 2023 | Report

    Gain valuable insights and an in-depth understanding of customer habits in relation to their shopping at physical retail stores.
  • Reports and Whitepapers

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    LGA Citizen Experience Opportunities 2023 | Report

    Download Resonate commissioned Market Study to learn the key insights to enhance citizen experience in 2023, discover opportunities and more.
  • Reports and Whitepapers

    Childcare center second floor

    Childcare Customer Opportunities 2022 | Report

    The ultimate report for Early Childhood Education and After School Care Services Providers who want to understand their customers and identify growth opportunities.
  • Reports and Whitepapers

    2024/04/resources-whitepaper-cx-opportunity-covid19-banner.webp

    Creating Customer Experience Opportunity Through COVID-19 | Whitepaper

    This whitepaper offers valuable insights into adapting customer experience strategies during the pandemic.
  • Reports and Whitepapers

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    Top E-commerce Insights: What Customers Value in 2021 | CX Research

    Discover essential 2021 trends in our e-commerce industry report on Australian shopper behavior.
  • Reports and Whitepapers

    Woman checking clothes

    How Australian E-commerce Shoppers Changed in 2021 | CX Research

    Explore our market research report on Australian e-commerce shoppers. Discover the top 3 opportunities to enhance the online shopping experience.
  • Reports and Whitepapers

    NPS Score

    Integrating NPS with Data Strategy | Whitepaper

    Discover how integrating NPS into data strategies can optimize marketing, enhance customer insights, and drive business growth.

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