Videos and Interviews
Explore a treasure trove of knowledge with our video archive, featuring in-depth discussions on customer experience, the voice of customers, and exclusive interviews with our delighted clients.
1-7 of 7 results
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Videos
- Education
Transforming OSHCs Through AI-Powered CXM with Junior Adventures Group | Video
Discover how Junior Adventures Group revolutionised their programs with real-time feedback and data-driven decision-making using Resonate CX. -
Videos
- Healthcare
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- Non-Profit
Delivering Improvement in Service Delivery with LCHS | Video
Discover how Latrobe Community Health Service (LCHS) evolved their customer experience management using Resonate CXM platform, leading to remarkable improvements in service delivery and customer satisfaction. -
Videos
- Education
Utilising the Power of CX Data Featuring Tops Day Nurseries | Video
Discover how Tops Day Nurseries utilised our Customer Experience (CX) Platform to amplify the voices of parents, employees, and children. -
Videos
- Government
Growing CX and Voice of Customer Featuring City of Whittlesea | Video
Learn the City of Whittlesea’s innovative approach to CX and explore key LGA strategies to deliver exceptional service and foster community engagement. -
Videos
- Education
Insights on CX Analytics and Customer Feedback Featuring Thrive | Video
Discover how Thrive leverages CX analytics and customer feedback to elevate the parent experience and meet key CX KPIs in early education. -
Videos
- Non-Profit
Elevating Customer Experience (CX) through NPS and CSAT Metrics Featuring Good2Give | Video
Explore Good2Give’s CX strategy in our latest interview, highlighting VoC impact and NPS/CSAT insights for enhanced customer advocacy and satisfaction. -
Videos
- Retail
Improving Customer Relationships with NPS Strategies Featuring Ausfine Foods | Video
Explore Ausfine Foods’ CX journey, overcoming survey fatigue with NPS strategies for better customer engagement in this success interview.
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