SOCIAL EXPERIENCE MANAGEMENT PLATFORM

Grow with your brand reputation

Increase your review rating, and close the loop on your online reviews!

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Supercharge your social to drive growth

  • Optimised survey flows for higher customer engagement
  • Simplified Call-to-Actions
  • Easy and seamless way to share reviews
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Resonate CX Social Suite

Convert your NPS promoters* into 5-star reviews and increase revenue. Allow your team to respond to reviews across multiple Google My Business accounts in one place and elevate your brand’s image by reaching out to customers who leave you a Google review.

*All respondents will be given a chance to review.

THE EASIEST WAY TO GET MORE REVIEWS

Review Amplifier

Grow your brand’s reputation by leveraging your customers. Turn your brand advocates into 5-star Google reviews.

Gain customer trust

Achieve a higher Google review score to help win customer’s trust.

Stand out from the competition

Get more customers that are attracted to higher scores and total reviews.

Balance out the negative reviews

Minimise the impact on your score of negative reviews with more reviews.

Organic Reviews, as Simple as 1, 2, 3.

Getting organic Google reviews for your business can be difficult. Google Amplifier ensures every respondent is asked to leave a review on Google. It even directs them to the right survey based on location. This means more reviews to help you stand out from the competition.

STEP 1
NPS Survey

Collect feedback.

STEP 2
Thank you message

Ask all respondents to leave a review.

STEP 3
Post review

Collect more 5-star reviews.

Make reviews your superpower

Social Review Manager

Enhance your brand’s reputation by closing the loop on your online reviews. Track, analyse, and respond to your online reviews in one place.

Be on top of your brand image

Keep track of your reviews and easily rectify damage before your customers read it.

Protect revenue from falling

Manage your reviews to drive scores up and in turn grow revenue.

Responding to reviews improves your scores

Maximise the chances of negative reviewers improving or removing their review.

You’re In Control with Social Review Manager

Social Reviews Manager helps you respond to and track your Google reviews. And it easily allows your team to manage customer feedback and reviews across multiple Google My Business accounts – all from one place.

Track

Analyse

Respond

Leverage AI to Empower Frontliners and Scale Operational Excellence

AI streamlines the inner and outer loop, enabling actions and pushes feedback to the frontline in real-time. Empower your frontline with the ability to understand the customer experience (CX).

Respond to your reviews in one place

Save time by handling negative reviews in one place and drive scores up.

Stop falling revenue

Increase the likelihood of customers reversing negative reviews that impact your bottom line.

Boost your brand's image

Rectify negative reviews to mitigate damage before potential customers read it.

What Leaders Say — in Their Own Words

  • “Resonate CX gives Clark Rubber real-time visibility into customer feedback across our entire store network."

    Matthew Gannon

    General Manager Retail Operations
    Clark Rubber

  • “Resonate CX has been helpful to gain family and staff feedback."

    Brooke Doherty

    Childcare Centre Director
    Thrive Early Learning Centre

  • “Instant actionable information, which supports the ability to address detractors and the automation of amplifying customers who champion our business.“

    James Johnson

    CFO
    Mitre 10

  • “In-depth customer experience insights into the experience of our customers that delivers.“

    Zeljko Dzambo

    NSW Cluster Manager
    Total Tools and Hardware Group
  • “Highly recommend Resonate CX for their CX knowledge and expertise.”
    Beck Davis
    Customer Experience Lead
    Bluescope

  • "The most important KPI I measure my business and staff with!"

    Samuel Krishnamoorthy

    Head B2B - Country Head UK
    brillen.de by SuperVista AG

  • "The setup was straightforward. The team at Resonate CX is a strategic partner in developing our VoC, and is always readily available to assist."

    Rebecca Skeete

    General Manager, Sales and Service
    St. Johns Ambulance NSW

  • "Resonate CX allows us to learn, adapt and best serve our customer in a changing retail environment."

    Madeline Harris

    National Customer & Communications Manager
    Rebel Sport
  • “Seamless integration, collaboration and support.“

    Rajender Singh

    IT Application Support Officer
    Latrobe Community Health Service

  • "Valuable tool to harness the voice of customer."

    Dave Hallewell

    Retail Customer Experience Specialist
    Super Cheap Auto

  • “Resonate CX provides in-depth analysis of feedback, helping organisations understand trends and insights that drive improvement."

    Melissa Falero

    Head Of Operations
    Thrive Early Learning Centre

  • "Resonate CX has been extremely helpful and insightful in my stores."

    Matt Steinbergs

    Area Manager
    Super Retail Group

  • "Overall implementation was smooth, integrating seamlessly with our existing database."

    Richard Cleary
    Customer Experience Manager
    Bright Horizons UK

  • "Easy to navigate. Great for deep diving for strategy planning."

    Rob Mason
    Store Manager
    BCF - Boating Camping and Fishing
Experience the Difference with Resonate CX

We Are the Right CX Partner for You

Speak to us and find out how we can help your business thrive.

Talk to an Expert

Recognised for CX Excellence: Summer 2026