EMPLOYEE EXPERIENCE MANAGEMENT
Employee Experience Platform to Drive Engagement
”It’s the sum of all interactions that an employee has with her employer during the duration of her employment relationship. It includes any way the employee “touches” or interacts with the company and vice versa in the course of doing her job. And, importantly, it includes her feelings, emotions and perceptions of those interactions.”
RESONATE FEATURES
Creating a quality experience for your employees can be made easier and more effective with our EX Platform.
Our powerful platform allows your business to measure and understand employee experiences. Empower your employees to solicit and provide feedback at any time, share ideas and make it a compelling, collaborative experience. Drive up the employee engagement in your organisation using our employee experience software.
Track Engagement
View Feedback
Make Improvements
Act Faster
FACILITATE OPEN FEEDBACK
Measure and Track Employee Experience
With Resonate’s Employee Relationship Feedback software, your employees will be invited to share periodic feedback through scores and verbatim. They will also be able to rate your key employee value propositions e.g. worklife balance, perks etc. Your employees can give anonymous feedback with our personalised built-in survey anytime, anywhere using our software’s friendly interface. This in turn will increase the employee engagement within your organisation.
Our surveys are customised with a mixture of life and work questions combined with rating and experience driven questions to learn why the employees feel the way they do. This is to allow people management teams to get actionable insights within the software and improve their employee experience. With our open-text answers people can put in answers in their own words and bring forward concerns that might otherwise go unshared.
These responses become powerful insights in our software’s dashboards.
Filter answer data, view charts, and export your data at all times in all parts of the platform.
Visualisations in our software help you track areas of strengths and weaknesses.
TEXT ANALYTICS
Let Our AI Software Help You in Understanding Employee Sentiment
Understanding your employees concerns becomes a tedious task when having large amount of unstructured text responses. Resonate’s text analytics software helps automatically capture the important keywords and trends from employee responses and gives an overall view of the positive and negative themes through our dashboards.
ROLE CENTERED EMPLOYEE EXPERIENCE INSIGHTS
Analyze and make your decisions based on Insights with role based dashboards.
Gauge Team Performance
You can provide different levels of access based on your organisation’s requirements. Team leaders can keep a real-time check on top performers and work on a team improvement plan accordingly. These insights are extremely helpful during performance reviews and can help understand and set employee goals together.
Build strategy
Higher management can have access to view data of a larger demographic or region that they cater to. This helps them put a strategic employee engagement plan for the whole company. Since different departments have different goals and challenges, these dashboards help create both short-term and long-term improvements in employee experience.
BUILD MORE LEADERS USING OUR 360 FEEDBACK
Empower employees to control their own career
Resonate’s 360 Feedback is a holistic approach for everyone in the organisation to evaluate themselves. It is a powerful learning aid to develop and sharpen their self-awareness, improve their skills and drive up employee engagement.
Employees complete a self- assessment survey and request others to anonymously provide their feedback.
The dashboard highlights differences between the employee’s self-perception and feedback from others.
Individuals get a larger insight of how others perceive them and can take action to increase their strengths and improve upon their weaknesses.
Managers and HR can use these scores to reinforce corporate culture and increase team performance through transparent communications and greater self-awareness.
MAKE EVERY VOICE MATTER
Show employees you care
Pulse surveys in our employee engagement software help you understand your employee experience. They are company-wide and help understanding how happy, fulfilled, challenged, and dedicated employees are with the company’s environment.
HR professionals can have access to this organisation-wide data in our platform and measure their employee engagement. These surveys are even more important during business downfalls, re-organisations or downsizings. This feedback is key in improving the company culture and employee retention.
You may have launched a COVID safety plan but are unsure of what your employees’ concerns really are. Find out by asking for real-time feedback through employee pulse surveys. These surveys can help you better communicate and act on a plan that has a more meaningful impact and create a better employee experience.
IMPROVE COMPANY CULTURE
Recognise and appreciate a job well done to improve employee engagement.
Kudos and Tips feature in pour employee experience software is a culture changer. Employees want to be recognised for their good work as it boosts motivation, morale and engagement.
With Resonate’s Kudos, you can appreciate your colleagues and create a culture where positive reinforcement and encouragement are easily accessible for everyone.
Kudos and Tips removes stumbling blocks to positive communication and facilitates a space to grow a supportive and inclusive team which improve the employee engagement.
The world of work grows more complex with digital, physical and geographical boundaries of work being blurred. How we manage an employee’s experience will ultimately decide the engagement, productivity, wellbeing and potential of both the employee and the organisation.
Leading organisations around the world are investing time and effort in understanding employee needs, designing and managing employee experience.
In order to be able to rapidly understand, manage and scale employee experiences in your organisation the deployment of an employee engagement software together with an employee experience strategy is a must.
Change your employee experience with our employee engagement platform
Get ready to improve your employee engagement.
