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Customer Experience Management Platform

Omnichannel Surveys

Omnichannel Surveys

Personalized flows

Personalized flows

High response rate

High response rate

Get actionable insights that help you grow revenue and understand customer sentiment at every touchpoint.

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Platform Features

It starts with listening

Automated, multi-channel, real time feedback capture

Let our technology help you reach your customers across channels and touchpoints of their choice

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Platform Features

Act fast and deliver delight

The platform provides access to actionable insights that allow your frontline teams to close the loop quickly and deliver delight

for compelling action at the frontline

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Platform Features

The path to strategic improvement

Deep dive into each experience to understand the why before investing in improvements, driving true revenue growth and competitive advantage

Tie in contextual data with Experience data to get valuable business insights, not just a score

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Platform Features

Win customer loyalty by improving each experience

Bring customer centric culture to life in your organisation

Bring Operational and CX Data together to understand present and past context to make changes and plan better.

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resonate.cx

We are the perfect CX Partner for you

We have everything you need to strategically track and analyse customer interactions across all touchpoints.

From finding opportunities to designing and launching your CX/ VoC, we are dedicated to being your CX partner.

we are the perfect CX partnerOmnichannel voc design Resonate solutions
we are the perfect CX partnerRoot cause analysis Resonate solutions
we are the perfect CX partnerEpisodic and Journey View Resonate solutions
we are the perfect CX partnerCX workflow Management Resonate solutions
CXM partner Resonate solutions
resonate.cx

Growth begins with great customer experiences

Accelerate delight

Customers who have a delightful experience are more likely to recommend your brand to others.

Differentiate with Experience

While your competitors chase price points, let the exceptional quality of your CX help you stand out from the crowd.

Grow market share

Let the improved customer relationships drive sustainable market share growth for you.