Unlocking Growth Opportunities in Childcare: Insights for 2024
Get access to a live event recording that delves into the evolving landscape of early childhood education and after-school care, what parents value most, and how to increase enrollment and lifetime value for both current and future market.
Download the Insights Report
What the Best in the Industry Say About This Report
“The additional days opportunities for those really interesting along with the insights around how customers choose their nearest daily learning location.”
“So I really liked learning about the different profile customers and how you can increase those customers and what value they are and what kind of things they like, don’t like, and how we can improve their customer experience.”
“I came for the 2022 session as well and it was interesting to compare to see what families are finding now in 2024 versus 2 years ago. It was interesting to see the similarities and some of the changes and how that’s evolved.”
“I think the validation that what I’m feeling in our business is actually coming through in the data set with some further interesting insights that we can work on to build our business in the future.”
“Just spelling out what the biggest opportunities were for businesses in our sector to make improvements and really hearing about what our families are looking for is obviously very important to keep it in mind.”
“I really liked learning about the insights on the different types of customers that we can have in childcare, particularly the explorers.”
“I think it’s just about understanding what are the needs of our customers and what are the changes and trends that they’re looking for.”
Australia Childcare Trends and Insight Report Event Highlights 2024
Dive into the 2nd Annual Childcare Customer Experience Event, held across Sydney, Brisbane, and Melbourne!
This exclusive gathering of key executives and C-Suite leaders from the childcare industry unveiled Resonate CX’s latest market report on daycare customer experience and parent satisfaction.
This Exclusive Insight Report Will Cover
Moments from This Year’s Event
MEET YOUR HOST
Mita Bedi
CEO & Co-Founder, Resonate CX | Childcare Industry Keynote Speaker
Mita Bedi is one of the most recognized voices in childcare customer experience globally. She has hosted 20+ executive childcare events across Australia, New Zealand, and the UK — speaking to 1,200+ childcare leaders live.
She delivered 30+ keynotes in 2025 alone, including the Early Childhood Council National Conference, the Busy Bees CX Annual Conference, and the Guardian Childcare & Education Network.
Loved by Leading Childcare Centres Across the Globe
We Are the Right CX Partner for You
Speak to us and find out how we can help your business thrive.
Recognised for CX Excellence: Summer 2026
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