Drive Growth with Our Award-Winning CXM Platform
Ready to Take the NPS from Good to Great?
Run a Net Promoter System Designed for Everyone
No PhD in Data Analytics? No problem! Whether you’re a frontline hero or the CEO, our NPS platform feels like it was tailor-made just for you. With our platform, everyone’s equipped, involved, and primed to innovate.
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Our products
Experience Management Solutions that Accelerate Delight
Customer Experience
Employee Experience
Complaints Experience
Customer Experience Management Platform
Get transformative insights that help you grow revenue through a 360° view of customer sentiment.
Omnichannel
Surveys
Personalised
Flows
High Response
Rates
Employee Experience Management Platform
Hear your employees. Understand their truth. Take action to drive happier, more productive teams.
Track
Engagements
View
Feedbacks
Make
Improvements
Complaints Experience Management Platform
Resolve complaints before they destroy your reputation and map your customers’ pain points to transform complaints into praise.
Track
Engagements
View
Feedbacks
Make
Improvements
Growth Begins with
Great Customer Experiences
Accelerate
Delight
We have everything you need to strategically track and analyse customer interactions across all touchpoints.
Differentiate with Experience
From finding opportunities to designing and launching your CX/ VoC, we are dedicated to being your CXM partner.
Grow market
share
Boost your competitive edge with our CXM platform designed to increase customer loyalty and sales.
PRODUCT FEATURES
Feature for Every Use Case
Dare to be CX Fit?
Be CX Fit with Resonate Frontline CXM Gym
At the Resonate Frontline CXM Gym, you can easily monitor your CXM heartbeat, train your CXM muscles and get coached on how to improve your performance.
Grow with your brand reputation
Social Suite
Supercharge your referrals. Make your promoters into social influencers, drive organic reviews, and manage reputation across locations.
Pinpoint Vital Sentiments
Text Analytics
Gain a deeper understanding of customer sentiment, identify emerging trends, and make data-driven decisions to enhance your overall customer experience strategy.
Active
Users
Includes concurrent active users all over the world.
Positive
Rating
Based on G2’s Global Rating for SaaS Companies
Transformed
Experiences
More than 50 million experiences turned into delight
Accelerating Delightful Experiences Globally
…and many more.
Start Accelerating Customer Delight
We are passionate about driving business growth and creating a lasting competitive advantage by helping you manage delightful customer experiences.