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Childcare Customer Opportunities 2022 | Australia

Get access to our comprehensive video report that delves into the evolving landscape of early childhood education and after-school care.

Our comprehensive report, unveiled at the Resonate Childcare Opportunities Event in 2022, is your guide to understanding customer needs, uncovering growth opportunities, and navigating the “new normal” in childcare services.

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Insights you can expect from this report

  • Reasons why parents send their children to childcare centres
  • What parents value the most in childcare services in 2022
  • Why do parents choose to enrol full-time or part-time
  • How you can go beyond the local area
  • What future users are looking for
  • What other services would they pay/switch for
  • How you can increase usage/enrollment and lifetime value
  • Identify Childcare customer opportunities in 2022 and how to make use of them

This Exclusive Insight Report Will Cover

  • Insightful Analysis – Discover the key reasons why parents opt for specific childcare services and what they value the most in 2022.
  • Growth Strategies – Learn how to increase enrollment, enhance the lifetime value of your services, and more.
  • Future Trends – Uncover what future users are looking for and the additional services they are willing to pay for or switch to.
  • Opportunity Identification – Find out how to spot and leverage childcare customer opportunities in 2022.

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Mita Bedi
MEET YOUR HOST

Mita Bedi

CEO & Co-Founder, Resonate CX | Childcare Industry Keynote Speaker 

Mita Bedi is one of the most recognized voices in childcare customer experience globally. She has hosted 20+ executive childcare events across Australia, New Zealand, and the UK — speaking to 1,200+ childcare leaders live.

She delivered 30+ keynotes in 2025 alone, including the Early Childhood Council National Conference, the Busy Bees CX Annual Conference, and the Guardian Childcare & Education Network.

Loved by Leading Childcare Centres Across the Globe

Experience the Difference with Resonate CX

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Recognised for CX Excellence: Summer 2026 

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