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Technology

Technology’s Role in Transforming Customer Experience

March 28, 2025May 1, 2017 by Tony
IOT technology

Technology has created the new digitised frontier that organisations are battling on which can revolutionise how Customer Experience can deliver

Categories Customer Experience, CX News, IT/Tech

Technology Evolution at Resonate

March 28, 2025August 4, 2016 by Eric Leung
Laptop Nav menu bar

Over the past years, having built our flagship product in Resonate Platform around 2011, we became increasingly aware that we

Categories Customer Experience, CX News, IT/Tech

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  • Solutions
    • Customer Experience Platform
    • Employee Experience Platform
    • Complaints Experience
    • Voice of the Customer (Voc) Program
    • NPS Platform
  • Features
    • Robyn AI – Personal CX Analyst
    • Customer Centre Stage
    • Facial Emotion Analytics
    • Social Suite
    • Text Analytics
    • Resonance – Market Research
  • Industries
    • Retail CX
    • Real Estate CX
    • Education CX
    • B2B CX
    • Government & Citizen CX
  • Resources
    • Articles
    • CX EBooks and Guides
    • Market Insight Reports
    • CX Case Studies
    • Events and Webinars
    • Videos
    • Glossary
  • About Us
    • Newsroom
    • Partners
    • Women@Resonate
  • Request Demo