Article Category
CX News
-
Blog
Resonate CX Hosts Current State of Omni-Channel Retail 2025 Roadshow in Sydney
By Aryne Monton • July 31, 2025In an exclusive circle of Australia’s retail leaders, Resonate CX is poised to stage its Current State of Omni-Channel Retail 2025, a high-stakes, invite-only executive forum where strategic decisions will... -
Blog
Resonate CX Brings Current State of Retail 2025 UK Insights to London Executives
By Aryne Monton • June 27, 2025Following the success of its 2024 Brick-and-Mortar Retail report in Australia, Resonate CX hosted an exclusive executive lunch in London to unveil the UK edition of its Current State of... -
Blog
Resonate CX Hosts “Insights on the Rocks” in London: A CRE Executive Exchange on the Future of Workplace Experience
By Aryne Monton • June 27, 2025Senior leaders across the commercial real estate sector gathered at the Radisson Blu, Mercer Street, for Resonate CX’s exclusive executive exchange, Insights on the Rocks: CRE Executive Exchange & Market... -
Blog
Resonate CX Celebrates New G2 Spring 2025 Wins, Cementing Its Role as a Leader in Customer Experience Management
By Aryne Monton • June 1, 2025Sydney, June 2025 — Resonate CX is proud to announce another round of recognition from G2, the world’s largest and -
Blog
Resonate CX Recognised with Multiple 2025 Winter G2 Badges for Excellence in Customer Experience Management
By Aryne Monton • January 29, 2025Sydney, January 29, 2025 – Resonate CX, the leading AI-powered Customer Experience Management (CXM) platform, has been recognised with multiple -
Blog
Resonate CX named a G2 Market Leader for its customer experience management platform
By Aryne Monton • October 14, 2024On G2’s Fall 2024 Report, Resonate CX is proud to be officially included in the high-standing market grid for Leaders -
Blog
Resonate CX Achieves Multiple G2 Accolades, Cementing Its Position as a Customer Experience Leader in 2024
By Aryne Monton • July 16, 2024Resonate CX has secured multiple accolades from G2, the leading business software and services review platform. This remarkable feat underscores Resonate CX's commitment to excellence and solidifies its position as... -
Blog
Emerging Trends transforming the Customer Experience (CX) landscape in 2023
By Resonate Solutions • March 10, 2023An Inconvenient Truth: According to Customerthink, 93% Of Customer Experience Initiatives Are Failing… Today, customers are demanding more than ever, -
Blog
4 Main Customer Personas Emerging During the Crisis
By Nate Barham • May 5, 2020The COVID-19 health crisis has shifted the relationship between customers and businesses to an unprecedented extent. Customers are approaching businesses with shifted expectations -
Blog
The era of privacy is now
By Mudaser Yaqoob , Head of Data Security • July 4, 2019Advances in cloud computing have completely reshaped our work and lifestyle habits. Tools such as social media and applications like










