Article Category
IT/Tech
-
Top 5 Technologies For Improving Customer Experience
By Luna Wen • October 12, 2021Improving Customer Experience (CX) is essential for businesses to succeed in today’s competitive market. Nowadays, many businesses are focusing on -
The Realpolitik of Customer Data Ownership
By Jeff Carruthers • May 3, 2017The Vision Imagine a world where you as a customer own the data that you generate. Everything from your digital -
Technology’s Role in Transforming Customer Experience
By Tony • May 1, 2017Technology has created the new digitised frontier that organisations are battling on which can revolutionise how Customer Experience can deliver -
Technology Evolution at Resonate
By Eric Leung • August 4, 2016Over the past years, having built our flagship product in Resonate Platform around 2011, we became increasingly aware that we
