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Enter the Resonate LEGO Lucky Draw

Get a free 30-minute CX assessment with our team and a chance to win the LEGO Motorised Lighthouse.

Customer Connect Expo Las Vegas 2025

Official Rules – Resonate CX Sweepstakes

1. Eligibility

  • No purchase is necessary to enter or win.
  • This sweepstakes is open to individuals aged 18 or over who are attending the Customer Connect Expo in Las Vegas, Nevada, on April 16–17, 2025.
  • Employees of the Promoter (Resonate CX), their immediate family members, agents, event organizers, sponsors, consultants, competitors, and any other individuals professionally associated with this promotion are not eligible to enter.

2. How to Enter

  • To enter, participants must submit their entry in person at the Resonate CX booth (Stand 312) on April 16 or 17, 2025, before 2:00 PM (PST) on April 17, 2025.
  • Only one (1) entry per person is permitted.
  • The Promoter is not responsible for entries that are incomplete, illegible, lost, corrupted, delayed, or not received due to technical issues or any other reason. Entries generated automatically or submitted by agents or third parties will not be accepted. All entries become the property of the Promoter and will not be returned.

3. Prize and Drawing

  • The prize consists of one (1) LEGO Motorized Lighthouse set (Approximate Retail Value: $299 USD).
  • The prize is non-exchangeable, non-transferable, and no cash alternative will be provided.
  • The winner will be selected at random in a drawing held at 3:00 PM (PST) on April 17, 2025, at the Resonate CX booth (Stand 312).
  • In the event of unforeseen circumstances, the Promoter reserves the right to substitute the prize with an item of equal or greater value and/or to amend or cancel the sweepstakes without prior notice. No correspondence will be entered into regarding such changes.

4. Notification and Prize Claim

  • The winner will be notified via phone and/or email using the contact details provided at the time of entry. A valid company email address is required to be eligible.
  • If a selected winner does not respond after multiple phone call attempts within a 10-minute period — due to the limited remaining time before the event concludes — Resonate CX reserves the right to draw an alternate winner. This process will be repeated until a confirmed response is received.

5. Use of Personal Data and Consent to Follow-Up Contact

  • Personal data provided by entrants will be used solely for the purpose of administering this sweepstakes, in accordance with applicable U.S. data protection laws and Resonate CX’s Privacy Policy.
  • By entering the sweepstakes, participants agree to be contacted by Resonate CX with an offer to book a complimentary 30-minute customer experience assessment. Booking this assessment session is included as an optional part of the registration process. The outcome of the assessment will have no impact on the sweepstakes results.
  • Entrants may withdraw their consent at any time by notifying the Promoter in writing or using the unsubscribe option in any communication.

6. Disqualification

  • The Promoter reserves the right to disqualify any entrant who violates these Official Rules or engages in fraudulent, dishonest, or unfair conduct, as determined at the Promoter’s sole discretion.

7. Acceptance of Rules

  • By entering, participants agree to be bound by these Official Rules. All decisions made by the Promoter in connection with the sweepstakes are final and binding.

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