One blind spot can cost millions.
Your AI-Powered
Risk Monitoring System
Real-Time Risk Monitoring
Track operational, compliance, and legal risk signals in real-time across every location.
Find the Signal Fast
Cut through the noise with clear scores, trends and early-warning alerts.
Act & close the loop
Assign owners, add comments, and close issues in seconds with built-in case management.
Trusted by thousands for a reason
Our commitment has earned the trust of thousands of people around the world.
Enterprise-Grade Security
Your risk data is encrypted end-to-end, stored in ISO-certified infrastructure, and backed by strict access controls.
Deploys in Days
not Months
No complex rollout. Connect your CX, CRM and POS data quickly to see risks in real-time.
24/7 online support
Always ready to assist you with any issues.
Data You Can Trust
Powered by millions of customer comments used to train our AI.
Experience the difference with Resonate CX
Speak to us and find out how we can help your business thrive.
Drive growth with our award-winning CXM platform
FAQs
Risk Radar is an AI-powered operational risk management system that continuously detects and surfaces operational and legal risk signals in real time. It uses customer feedback to identify weak signals before they escalate into audits, compliance breaches, safety incidents, PR crises, or revenue loss.
Unlike traditional risk management tools that rely on delayed reports, Risk Radar gives executives live visibility into where risk is forming so they can act early. It is designed to protect brand trust, financial margins, and business reputation.
In simple terms, Risk Radar turns your CX data into an early warning system for your business.
Most risk only becomes visible after damage is done. Risk Radar catches weak signals early, using customer feedback and CX data to flag risks before they turn into financial, legal, or reputational losses.
Two main categories:
- Operational Risk – safety issues, service failures, staffing gaps, process breakdowns
- Legal Risk – compliance concerns, policy breaches, regulatory exposure
It uses AI to scan customer feedback in real time, tagging and scoring comments that signal operational or legal exposure. Trends, deltas, and volumes show how risk is evolving.
If you want a live demonstration, please send an inquiry.
As soon as feedback is captured, Risk Radar updates. You don’t wait for monthly or quarterly reporting to see risk forming.
Executives and leaders responsible for:
- Risk management
- Compliance
- Brand protection
- Financial margin
- Reputation
CEOs, COOs, CFOs, CX leaders, and Operations leaders.
Compliance is reactive while Risk Radar is preventative. It shows risk before it becomes a breach.
It creates one shared source of truth. Everyone works from the same risk signals instead of siloed reports.
Because customer feedback is often where risk shows up first. Risk Radar turns CX into an early warning system.
High-stakes environments such as:
- Childcare
- Retail
- B2B enterprises
- Any industry involving safety, compliance, or public trust
If it prevents even:
- One legal audit
- One safety incident
- One PR crisis
- One major churn event
It pays for itself.
Yes. That’s one of its strongest features. You can instantly see if risk is increasing or decreasing over time.
Teams can:
- Review the feedback
- Assign action
- Close the loop
- Track mitigation
All in one place.
No. It empowers them. It gives visibility earlier so they can act faster.
Because operational and legal failures:
- Cause churn
- Trigger audits
- Damage trust
- Reduce market share
Preventing risk protects margin.
Completely proactive. It’s built to catch problems while they are still small.
It turns customer feedback into an early-warning system for your business.
It shows you where damage could happen before it actually does.
