Nursery and Wraparound Customer Experience Opportunities 2026 | London
March 12, 2026 | 11:30AM – 01:30PM
Radisson Blu Hotel, London Bloomsbury
Pre-register for the event
Key Opportunities Emerging Across Nurseries in 2026
Resonate CX brings together United Kingdom’s nursery decision-makers for a private first look at the customer insights shaping 2026.
Our 4th Annual Nursery and Wraparound Customer Opportunities Market Report uncovers what families are really telling providers, highlighting hidden opportunities, emerging risks, and the experience gaps that will define the year ahead.
This event brings together nursery and out-of-school-care providers who want to stay ahead of changing customer expectations and turn insight into meaningful action. Join us to explore the findings, connect with peers, and walk away with clear, practical direction for 2026.
This exclusive insight report will cover:
Unlock exclusive benefits
Highly rated by last year’s attendees—don’t miss out.
“Informing our families and parents of the qualifications of our educators, we sort of take for granted that they know, but we are all about the people, focusing on qualifications and highlighting the experience.”
“Key take away is we can really make changes of our marketing materials, language we are using, focus of our tours to showcase the aspect of our services that are really important to parents.”
“Understanding the personas we have exactly as a group has allowed us to take those insights directly into our marketing and ongoing comms with parents, clearly articulating what they’re specifically looking for.”
Highlights you need to see
Drive growth with our award-winning CXM platform
50M+
Over 50 million experiences turned into delight
8,000+
Includes concurrent active users all over the world.
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Based on G2’s Global Rating for SaaS Companies
About the speaker
Mita Bedi is a Customer Experience Specialist, Thought Leader, CEO, and Co-Founder of Resonate CX. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.
Mita has founded and grown two companies and is passionate about driving impact. Outside of her work life, she is also a mother of two young children, loves all creative pursuits, and is an active member of her community.
Nursery and Wraparound Customer Experience Opportunities 2026 | United Kingdom
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