Nursery and Wraparound Customer Experience Opportunities 2026 | United Kingdom
Gain insights into parent priorities, evolving nursery needs, curriculum expectations, and regional trends to secure your nursery centre’s future.
Watch the Event Video
Key Opportunities Emerging Across Nurseries in 2026
Resonate CX brings together United Kingdom’s nursery decision-makers for a private first look at the customer insights shaping 2026.
Our 4th Annual Nursery and Wraparound Customer Opportunities Market Report uncovers what families are really telling providers, highlighting hidden opportunities, emerging risks, and the experience gaps that will define the year ahead.
The event may be over, but the insights aren’t. Watch the highlights to discover what’s shaping nurseries and wraparound in 2026.
This Exclusive Insight Report Will Cover:
Loved by This Year’s Attendees — Catch Up On What Made It So Valuable
“Impressed by seeing the various opportunities between different levelness of people and seeing how important ongoing communication is from Day 1 and how we streamline those communication to make them more effective.”
“Key takeaway for me is definitely about ease and making it as seamless as possible for the parents.”
“Key takeaway was all about the Customer Personas. Really insightful to understand them. How they work, how they want to view what their children are doing everyday which is really beneficial.”
“You realise the power of data, particularly in our sector where care and service is our bread and butter and I think learning how we can better service our customers and our staff and using data to inform the decisions you’re making is really key.”
Moments from This Year’s Event
About the Speaker
Mita Bedi is a Customer Experience Specialist, Thought Leader, CEO, and Co-Founder of Resonate CX. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.
Mita has founded and grown two companies and is passionate about driving impact. Outside of her work life, she is also a mother of two young children, loves all creative pursuits, and is an active member of her community.
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