Pricing Built Around How Your Business Operates
Whether you’re improving customer experiences or empowering your employees, Resonate CX offers flexible pricing designed around your organisation—not per-user licences or hidden response fees.
Choose the platform that’s right for your goals
Customer Experience Platform
Measure, understand and improve every customer interaction with AI-powered insights, closed-loop feedback and operational intelligence.
Employee Experience Platform
Build a more engaged workforce with continuous employee listening, actionable insights and AI-powered experience management.
Trusted by Customer-Obsessed Brands
Across Retail, Childcare, and Real Estate
and many more…
What Leaders Say — in Their Own Words
“Resonate CX gives Clark Rubber real-time visibility into customer feedback across our entire store network."
Matthew Gannon
General Manager Retail Operations
Clark Rubber“Resonate CX has been helpful to gain family and staff feedback."
Brooke Doherty
Childcare Centre Director
Thrive Early Learning Centre“Instant actionable information, which supports the ability to address detractors and the automation of amplifying customers who champion our business.“
James Johnson
CFO
Mitre 10“In-depth customer experience insights into the experience of our customers that delivers.“
Zeljko Dzambo
NSW Cluster Manager
Total Tools and Hardware Group- “Highly recommend Resonate CX for their CX knowledge and expertise.”Beck DavisCustomer Experience Lead
Bluescope "The most important KPI I measure my business and staff with!"
Samuel Krishnamoorthy
Head B2B - Country Head UK
brillen.de by SuperVista AG"The setup was straightforward. The team at Resonate CX is a strategic partner in developing our VoC, and is always readily available to assist."
Rebecca Skeete
General Manager, Sales and Service
St. Johns Ambulance NSW"Resonate CX allows us to learn, adapt and best serve our customer in a changing retail environment."
Madeline Harris
National Customer & Communications Manager
Rebel Sport- “Seamless integration, collaboration and support.“
Rajender Singh
IT Application Support Officer
Latrobe Community Health Service "Valuable tool to harness the voice of customer."
Dave Hallewell
Retail Customer Experience Specialist
Super Cheap Auto“Resonate CX provides in-depth analysis of feedback, helping organisations understand trends and insights that drive improvement."
Melissa Falero
Head Of Operations
Thrive Early Learning Centre"Resonate CX has been extremely helpful and insightful in my stores."
Matt Steinbergs
Area Manager
Super Retail Group"Overall implementation was smooth, integrating seamlessly with our existing database."
Richard Cleary
Customer Experience Manager
Bright Horizons UK"Easy to navigate. Great for deep diving for strategy planning."
Rob MasonStore Manager
BCF - Boating Camping and Fishing
- Live in 3 weeks - guided setup, zero complexity
- No lock-in - flexible engagement model that works for your business
- Integrates with your existing stack - connect CRM, POS, and data tools without starting from scratch
- Compliant with the Australian Privacy Act 1988, EU GDPR, UK GDPR & having ISO 27001 certification - protecting your data to internationally recognised standards throughout your migration and beyond.
Seamless Integrations with the Tools You Trust.
We are the perfect CX Partner for you
Turn Customer Experience into Higher Occupancy.
Pricing FAQs
Resonate CX pricing is based on your touchpoints, channels, and the modules that match your program. Not hidden,No hidden fees, no bill shocks, what we discuss is what you pay.
No. We don't charge per user, because we believe CX is everyone's responsibility. Bring your whole team. The more people acting on insights, the better your results.
Every plan includes onboarding support, Robyn AI, real-time dashboards, closed-loop feedback workflows, and a dedicated CX expert. The basics are never behind a paywall.
Most customers are live within 3 weeks. Our team manages the setup, integrations, and onboarding, so your team hits the ground running, not the ground floor.
Start where you are. Scale when you're ready. Plans move from Essentials through to Growth and Enterprise, and our team helps you make that call based on your results, not a sales target.
Most CX platforms are built for data teams and/or specific team. Resonate CX is built for everyone in the
organisation with dashboards differing for the frontline to managers. We go live in 3 weeks, deliver ROI in 3 months, and give your whole team clarity without a data degree, no bloated dashboards, no 12-month onboarding projects.
Absolutely. Some customers start with the channels and modules most relevant to their business today and expand as their CX program matures. There's no pressure to buy everything upfront.
Resonate CX integrates with many tech stacks, PMS, CRM, POS, HR systems, and more. Not sure about a specific integration? Ask us.
No. Resonate CX is built so anyone on your team, from frontline managers to the executive team, can read, act on, and share insights without a data analyst.
Absolutely. Book a demo and we'll walk you through the platform using real scenarios from your industry. No generic pitch, just a clear look at what Resonate CX can do for your business specifically.
Our customers typically see measurable results within 3 months, from improved retention to reduced operational costs.
Our customers have a dedicated Customer Success Manager. In addition our support team is available for operational issues or challenges.
Resonate CX is purpose-built for multi-location businesses across retail, childcare, real estate, hospitality, and more. If you manage multiple sites and need visibility at scale, it's built for you.
Resonate CX is compliant with the Australian Privacy Act 1988, EU GDPR, and UK GDPR, and holds ISO 27001
certification, the internationally recognised gold standard for information security. Your data is protected from day one, through migration, and beyond.
Your data doesn't disappear, it moves with you. Our team manages the migration process end to end, with full compliance and security protocols in place throughout. You stay informed at every step.
Yes. Our team can work with you to build a clear ROI projection based on your industry, locations, and current CX setup. We make it straightforward for you to get internal buy-in, because we know that's half the
battle.
Your CX program will evolve, and so can your plan. Add channels, expand modules, or move tiers as your business grows. Your dedicated CX expert will guide you through it.
