INDUSTRY insights report
Insights on the Rocks: CRE Executive Exchange & Market Insights | United Kingdom
Get first-hand insights on key experience drivers for a successful office return
71%
UK workers that are back in office say they’d return more often if the experience was right
64%
UK workers prefer flexbile workspaces for enhancing work-life balance
47%
of UK workers noted high speed internet as the top amenity to encourage more office usage
66%
respondents are open to commiting to contracts of 3 years or more
71%
UK workers that are back in office say they’d return more often if the experience was right
64%
UK workers prefer flexbile workspaces for enhancing work-life balance
47%
of UK workers noted high speed internet as the top amenity to encourage more office usage
66%
respondents are open to commiting to contracts of 3 years or more
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Current occupier office usage motivations
Understanding occupier personas and segments
Where to invest in key office spaces
Driving advocacy-based pull back to office
Regional variations and opportunities
Dream Experience that drive increase in usage
Insights you can expect from this report
Our comprehensive report uncovers the crucial customer and employee experience factors that drive the transition back to the office.
Preferences
Know the elements of the office experience that employees value the most
Experience drivers
Get insights into what would make employees come into the office more often
Deterrents
Understand the pain points that stop people from coming into the office or reduce the frequency of coming into the office
Employee experience (EX) insights
Get insights on occupiers and end users’ workplace preferences.
Key investment strategies
Navigate changing trends effectively and equip yourself with proven investment strategies
Understand reasons for churn
Get customer experience insights from tenants to understand reasons for churn
We Are the Right CX Partner for You
Speak to us and find out how we can help your business thrive.
Recognised for CX Excellence: Summer 2026
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