markeT insights report

Nurseries Customer Experience Opportunities 2026 | United Kingdom

Gain insights into parent priorities, evolving childcare needs, curriculum expectations, and regional trends to secure your childcare centre’s future.

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Key Opportunities Emerging Across Nurseries in 2026

Resonate CX presents its 4th Annual Nurseries Customer Opportunities Market Report, offering a clear view of the customer insights shaping 2026 across the United Kingdom.

The report reveals what families are really telling nursery and out-of-school-care providers—uncovering hidden opportunities, emerging risks, and critical experience gaps that will define the year ahead.

Designed for nursery decision-makers who want to stay ahead of changing customer expectations, the report turns insight into meaningful, practical action—providing clear direction to support confident planning for 2026.

This exclusive insight report will cover:

  • Churn: early signals, intent to switch, and what keeps families staying 
  • Acquisition: how families shortlist centres today (search, reviews, recommendations)
  • Conversion: what improves tour-to-enrolment (before, during and after the tour)
  • Safety and trust: what builds confidence, and what triggers switching
  • Year-on-year shifts: what’s changing from 2025 to 2026, with a nursery vs OSHC view

Highly rated by last year’s attendees—don’t miss out.

FAQs

Yes! You can access the full report by signing up and we’ll send you a downloadable copy instantly.

Yes, you are welcome to share the report with your colleagues and use it for internal research purposes. We kindly request that you credit Resonate as the source by including a reference to the report title, publication year, and our website URL.

Yes, our team is available to provide additional support and guidance. We offer personalized demos for your specific needs. You may request for a demo here.

Yes – and we’d love to. If you’re looking to dive deeper into the findings or explore how they apply to your business, our team is happy to walk through the insights with you and your stakeholders. We can tailor the conversation to your goals and uncover practical opportunities for growth. Just fill out this page when you’re ready.

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