Rebecca Mitchell
Blog
Measuring Customer Experience Impacts Revenue Growth………..…Right??
Nowadays most companies are measuring CX, however most companies are not necessarily impacting revenue based on CX… “Despite the priority
What is Customer Experience Management
What are the common CX Metrics
Net Promoter® and NPS® are registered trademarks and Net Promoter Score and Net Promoter System are trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld.
