Sydney, June 2025 — Resonate CX is proud to announce another round of recognition from G2, the world’s largest and most trusted software marketplace. In the Spring 2025 Reports, Resonate CX earned three key badges: Momentum Leader, High Performer, and Highest User Adoption – Enterprise.
These latest awards build on our growing momentum and underscore the impact Resonate CX is having on businesses worldwide that are looking to grow revenue, reduce churn, and drive unforgettable customer experiences.
Win customer loyalty by improving each experience
Bring customer-centric culture to life in your organisation.
“Resonate CX gives Clark Rubber real-time visibility into customer feedback across our entire store network."
Matthew Gannon
General Manager Retail Operations
Clark Rubber
“Resonate CX has been helpful to gain family and staff feedback."
Brooke Doherty
Childcare Centre Director
Thrive Early Learning Centre
“Instant actionable information, which supports the ability to address detractors and the automation of amplifying customers who champion our business.“
James Johnson
CFO
Mitre 10
“In-depth customer experience insights into the experience of our customers that delivers.“
Zeljko Dzambo
NSW Cluster Manager
Total Tools and Hardware Group
“Highly recommend Resonate CX for their CX knowledge and expertise.”
Beck Davis
Customer Experience Lead
Bluescope
"The most important KPI I measure my business and staff with!"
Samuel Krishnamoorthy
Head B2B - Country Head UK
brillen.de by SuperVista AG
"The setup was straightforward. The team at Resonate CX is a strategic partner in developing our VoC, and is always readily available to assist."
Rebecca Skeete
General Manager, Sales and Service
St. Johns Ambulance NSW
"Resonate CX allows us to learn, adapt and best serve our customer in a changing retail environment."
Madeline Harris
National Customer & Communications Manager
Rebel Sport
“Seamless integration, collaboration and support.“
Rajender Singh
IT Application Support Officer
Latrobe Community Health Service
"Valuable tool to harness the voice of customer."
Dave Hallewell
Retail Customer Experience Specialist
Super Cheap Auto
“Resonate CX provides in-depth analysis of feedback, helping organisations understand trends and insights that drive improvement."
Melissa Falero
Head Of Operations
Thrive Early Learning Centre
"Resonate CX has been extremely helpful and insightful in my stores."
Matt Steinbergs
Area Manager
Super Retail Group
"Overall implementation was smooth, integrating seamlessly with our existing database."
Richard Cleary
Customer Experience Manager
Bright Horizons UK
"Easy to navigate. Great for deep diving for strategy planning."
Rob Mason
Store Manager
BCF - Boating Camping and Fishing
Here’s what the Spring 2025 G2 badges represent:
- Momentum Leader – Recognition for fast-growing market presence and high customer satisfaction.
- High Performer – Highlighting top-rated performance in customer satisfaction.
- Highest User Adoption (Enterprise) – A testament to how easily large businesses are adopting and embracing the Resonate CX platform across their teams.
Powered by Our Customers
Unlike traditional analyst reviews, G2 scores are based on authentic feedback from real users, those who rely on Resonate CX to turn customer data into business wins. This makes these awards a direct reflection of the value we bring to customer-centric organizations every day.
Building CX That Moves the Needle
Resonate CX helps leading businesses:
- Gain market share through powerful, actionable insights.
- Reduce churn by proactively identifying friction points.
- Grow revenue with experiences that keep customers coming back and telling their friends.
To all our users, thank you for making this possible. We remain committed to making every interaction faster, smarter, and easier than ever before.
Explore the Resonate CX platform and see why more companies are switching to insights that actually move the needle.