CX News | Featured | Newsroom

Resonate CX Celebrates New G2 Spring 2025 Wins, Cementing Its Role as a Leader in Customer Experience Management 

Home » Newsroom » Resonate CX Celebrates New G2 Spring 2025 Wins, Cementing Its Role as a Leader in Customer Experience Management 

Sydney, June 2025 — Resonate CX is proud to announce another round of recognition from G2, the world’s largest and most trusted software marketplace. In the Spring 2025 Reports, Resonate CX earned three key badges: Momentum Leader, High Performer, and Highest User Adoption – Enterprise

These latest awards build on our growing momentum and underscore the impact Resonate CX is having on businesses worldwide that are looking to grow revenue, reduce churn, and drive unforgettable customer experiences. 

Win customer loyalty by improving each experience

Bring customer-centric culture to life in your organisation.

Here’s what the Spring 2025 G2 badges represent: 

  • Momentum Leader – Recognition for fast-growing market presence and high customer satisfaction. 
  • High Performer – Highlighting top-rated performance in customer satisfaction. 
  • Highest User Adoption (Enterprise) – A testament to how easily large businesses are adopting and embracing the Resonate CX platform across their teams. 
Related:  The Deciding Factors: What Families Prioritise When Choosing a Nursery or Wraparound Care

Powered by Our Customers 

Unlike traditional analyst reviews, G2 scores are based on authentic feedback from real users, those who rely on Resonate CX to turn customer data into business wins. This makes these awards a direct reflection of the value we bring to customer-centric organizations every day. 

Building CX That Moves the Needle 

Resonate CX helps leading businesses: 

  • Gain market share through powerful, actionable insights. 
  • Reduce churn by proactively identifying friction points. 
  • Grow revenue with experiences that keep customers coming back and telling their friends. 

To all our users, thank you for making this possible. We remain committed to making every interaction faster, smarter, and easier than ever before. 

Explore the Resonate CX platform and see why more companies are switching to insights that actually move the needle. 

Run an AI-powered CX program beyond surveys

See our platform in action. A live demo tailored to your organization's needs.

Photo of author
About the Author

Aryne Monton

Content Specialist at Resonate CX. She translate complex trends into engaging narratives that resonate across the globe.

Published on

Written by

Aryne Monton

Share this article

Upcoming Events

NEW RELEASE:
2026 Market Research & Insights Reports
AUSTRALIA, UNITED KINGDOM, & UNITED STATES OF AMERICA

Downloadable Insights Reports

Retail Insights Reports
Current State of Omni-Channel Retail 2026 | Australia (Coming Soon)
• Current State of Retail Customer Opportunities: 2026 | United Kingdom

Early Education Insights Reports
• Childcare Customer Experience & Opportunities 2026 | USA (Coming Soon)
• Nurseries Customer Experience & Opportunities 2026 | United Kingdom
• Childcare Customer Experience & Opportunities 2026 | Australia

Real Estate Insights Reports
• State of the Flexible Workspace 2026 | United Kingdom
• State of the Tenant: Market Insights 2025 | United Kingdom
• Commercial Real Estate Executive Exchange & Market Insights 2025 | United Kingdom

Customer Service Insights Reports
• Current State of Customer Service and Experience Expectations 2025 | Australia
• Current State of Customer Service and Experience Expectations 2025 | USA

More Articles

View All

  • Blogs

    B2B Customer Experience What It Is, How to Measure It, and How to Improve It 

    B2B Customer Experience: What It Is, How to Measure It, and How to Improve It 

    By Aryne Monton • April 11, 2026
    B2B customer experience is more complex and higher-stakes than most companies realise. Learn what it is, how to measure it, and how to build a strategy that actually prevents churn.
    Read more
  • Blogs

    What Are NPS Detractors How to Identify, Understand and Win Them Back 

    What Are NPS Detractors?: How to Identify, Understand and Win Them Back 

    By Alvier Marqueses • April 8, 2026
    NPS detractors score 0 to 6, and they're the most powerful signal in your CX program. Learn what drives them, how to close the loop, and how to convert them...
    Read more
  • Blogs

    How AI Is Transforming Patient Experience in Healthcare 

    How AI Is Transforming Patient Experience in Healthcare 

    By Aryne Monton • April 6, 2026
    AI is helping healthcare organisations turn patient feedback into faster, smarter action. A practical guide for CX and operations leaders on deploying AI across the patient experience workflow.
    Read more

Resonate Resources

View All

  • resources-guide-successful-cx-programs-pt2-main-banner
    • Guide

    Guide to Launching Your CX Program | Guide

    Learn more
    • eBook

    How to Elevate Your Customer Experience Program | eBook

    Learn more
  • resources-guide-successful-cx-programs-pt3-main-banner
    • Guide

    Monitoring & Optimizing your CX Programs | Guide

    Learn more