Resonate CX Event
Childcare Customer Experience Opportunities 2026 | Australia
Gain insights into parent priorities, evolving childcare needs, curriculum expectations, and regional trends to secure your childcare centre’s future.
18
FEBRUARY
11:30AM – 01:30PM
Novotel Sydney Darling Square
19
FEBRUARY
11:30AM – 01:30PM
Novotel Southbank Brisbane
25
FEBRUARY
11:30AM – 01:30PM
Berth, Docklands VIC
Pre-register for the event
Key Opportunities Emerging Across Childcare in 2026
Resonate CX brings together Australia’s childcare decision-makers for a private first look at the customer insights shaping 2026.
Our 5th Annual Childcare Customer Opportunities Market Report uncovers what families are really telling providers, highlighting hidden opportunities, emerging risks, and the experience gaps that will define the year ahead.
This event brings together childcare and out-of-school-care providers who want to stay ahead of changing customer expectations and turn insight into meaningful action. Join us to explore the findings, connect with peers, and walk away with clear, practical direction for 2026.
This exclusive insight report will cover:
Unlock exclusive benefits

Highlights you need to see
Drive growth with our award-winning CXM platform
50M+
Over 50 million experiences turned into delight
8,000+
Includes concurrent active users all over the world.
4.6/5
Based on G2’s Global Rating for SaaS Companies

About the speaker
Mita Bedi is a Customer Experience Specialist, Thought Leader, CEO, and Co-Founder of Resonate CX. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.
Mita has founded and grown two companies and is passionate about driving impact. Outside of her work life, she is also a mother of two young children, loves all creative pursuits, and is an active member of her community.











