Resonate CX Event
Childcare Customer Experience Opportunities 2025 | Australia
Watch this video presentation of CEO Mita Bedi presenting during the Childcare Customer Opportunities 2025. Gain insights into parent priorities, evolving childcare needs, curriculum expectations, and regional trends to secure your childcare centre’s future.
11
MARCH
11:30AM – 01:30PM
Novotel Sydney Darling Square
12
MARCH
11:30AM – 01:30PM
Novotel Melbourne Central
13
MARCH
11:30AM – 01:30PM
Novotel Southbank Brisbane
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Don’t miss what retailers are raving about
“Key takeaways were the smooth returns process and how to identify shoppers without direct interaction.”
“Key takeaways were the returns process to gain market share and the importance of loyalty programs to keep customers engaged.”
“The report highlights how consumers are shifting between segments, evolving, and spending in new ways.”
“This got our attention to the voice of customer and messaging around convenience and speed purchase.“
Childcare Customer Opportunities 2025 Highlights | Australia
Watch the highlights during the unveiling of the never-before-seen insights from the 2025 Childcare Customer Opportunities Market Research Report.
This event was attended by the childcare industry’s biggest players in Australia, hosted by CEO Mita Bedi.
More event videos
Get a copy of the Childcare Customer Opportunities 2025 | Australia
About the speaker
Mita is a Customer Experience Specialist, thought leader, CEO, and Co-Founder of Resonate CX. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.
Mita has founded and grown two companies and is passionate about driving impact. Outside of her work life, she is also a mother of two young children, loves all creative pursuits, and is an active member of her community.
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