Customer Experience (CX) Case Studies
Discover how companies from various industries have solved their biggest customer experience challenges with our CX platform.
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Case Study
- Education
TheirCare Case Study
Discover how TheirCare turned customer feedback into fuel for growth. By partnering with Resonate CX, TheirCare streamlined feedback across locations, boosted NPS, and transformed onboarding pain points into moments of delight. -
Case Study
- B2B
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- Real Estate
Workspace Group Case Study
Discover how Workspace Group streamlined processes and drove sustainable growth in the real estate industry. -
Case Study
- Education
Junior Adventures Group Case Study
Discover how Junior Adventures Group is transforming outside school hours programmes with AI-powered CXM. -
Case Study
- Healthcare
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- Non-Profit
LCHS Case Study
Discover how Resonate.CX helped Latrobe Community Health Service (LCHS) achieve a 61% increase in feedback responses and a peak NPS of +77 in this compelling case study. -
Case Study
- Education
Tops Day Nurseries Case Study
Discover how Tops Day Nurseries increased their NPS and Employee NPS scores through the closed-loop feedback process. -
Case Study
- Engineering
Sandvik Case Study
Learn how engineering company Sandvik enhanced their customer experience with strategic insights from customer feedback. -
Case Study
- B2B
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- Travel
Expedia Case Study
Explore how Expedia focused on key drivers that enabled them to create memorable experiences for their customers. -
Case Study
- B2B
Workplace Assured Case Study
Discover Workplace Assured’s success in elevating customer experience through feedback-driven strategies -
Case Study
- Retail
BCF Case Study
Discover retail success with our NPS case study on omnichannel strategy—insights for the business growth of BCF.
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