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CX Events and Webinars

Discover our video library of events and webinars featuring in-depth discussions on market study and industry insights.

Upcoming Events

  • Events and Webinars

    Childcare Customer Experience Opportunities 2026 | Australia | Event

    Join us in Sydney (18 Feb), Brisbane (19 Feb), and Melbourne (25 Feb) for exclusive 2026 childcare insights on enrolment, parent expectations, and experience.
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  • Events and Webinars

    The CX Factor Webinar Series: AI in CX 2026 | Australia | Webinar

    Cut through the AI hype with Jacob Kandathil—11 Feb, 12:15 PM AEDT | Zoom, hosted by Luna Wen.
  • Events and Webinars

    Nursery and Wraparound Customer Experience Opportunities 2026 | United Kingdom | Event

    Get ahead of shifting parent expectations and growth drivers for 2026. Live in London,12th of March 2026 | 08:00–09:00 AM at Radisson Blu Hotel, London Bloomsbury.
  • Events and Webinars

    State of the Flexible Workspace Market Insights Report 2026 | United Kingdom | Event

    Discover what’s driving the UK commercial real estate market in 2026—data, trends, and practical insights to inform strategy and investment. Live in London on 12 March 2026, 08:00–09:30 AM at Radisson Blu Hotel, London Bloomsbury.

Past Events

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  • Events and Webinars

    Current State of Customer Service and Experience Expectations 2025 AU | Event

    November 20, 2025
    Join our CEO Mita Bedi for key insights from our 2025 Current State of Customer Service and Experience Expectations Report.
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  • Events and Webinars

    State of the Tenant: Insights Report Event 2025 | United Kingdom | Event

    November 12, 2025
    Join our CEO Mita Bedi’s as she presents the key findings from our exclusive State of Tenant: How CX Is Shaping the Future of Residential Rental in the UK.
  • Events and Webinars

    Retail Customer Opportunities: Market Insights Report 2025 United Kingdom | Event

    November 12, 2025
    Join our CEO, Mita Bedi, as she presents the key findings from our exclusive Current State of Retail Customers: UK Market Research Report 2025.
  • Events and Webinars

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    Current State of Omni-Channel Retail: Market Insights 2025 Australia | Event

    August 30, 2025
    Watch our CEO Mita Bedi as she shares key insights from our 2025 Omni-Channel Market: Retail Insights Report.
  • Events and Webinars

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    Current State of Omni-Channel 2025 Australia | Webinar

    August 13, 2025
    Watch our Sales Director Paul Stubley as he presents the key findings from our exclusive Current State of Omni-Channel Market Research Report 2025.
  • Events and Webinars

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    Insights on the Rocks: CRE Executive Exchange & Market Insights | Event

    June 25, 2025
    Join us as we connect with the right people, gain timely insights, and be part of the conversation driving the office comeback.
  • Events and Webinars

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    Current State of Omni-Channel 2025 New Zealand | Event

    May 14, 2025
    Gain exclusive access to our in-depth video report presented by our CEO, Mita Bedi.
  • Events and Webinars

    Childcare Customer Experience Opportunities 2025 Australia | Event

    March 11, 2025
    AUSTRALIA – Register to our executive lunch and learn session. Gain insights into parent priorities, evolving childcare needs, curriculum expectations, and regional trends to secure your childcare centre’s future.
  • Events and Webinars

    Nurseries Customer Experience Opportunities 2025 United Kingdom | Event

    February 25, 2025
    UK – Join us on February 25, 2025 in London as we delve into the evolving landscape of nurseries and early childhood education and after-school care, what parents value most, and how to increase enrollment and lifetime value for both current and future market.

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