Market Insights Report

For Real Estate & Flexible Workspace Leaders

Discover how to increase occupancy, reduce tenant churn, and drive CX-led growth in 2026.

Discover why tenants switch providers
Learn what drives +1 office day attendance
Improve retention, occupancy and experience

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Available for real estate and workspace professionals

What the Market Is Telling Us

34%

of tenants are considering switching

43%

discover providers via search

76%

convert after visiting a workspace

What You Will Learn from This Report

Key drivers behind tenant churn
What increases workspace occupancy
Where operators are losing demand
How to improve booking, pricing and experience
Trends shaping flex space in 2026

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Who This Report Is For

Real estate operators
Flex workspace providers
Asset and portfolio managers
CX and operations leaders

What You’ll Discover in This Report

Comparative Insights

What has changed in office attendance, motivations, and expectations

Deep Persona Analysis

Understand Innovators, Wellness Seekers, and Maximizers across segments

Drivers of Return

What increases office attendance (+1, +2 days)

Regional Opportunities

Where expectations vs reality gaps create growth opportunities

Advocacy and NPS Insights

Who your promoters and detractors are — and why

Future Workplace Trends

Sustainability, technology, and generational shifts shaping decisions

FAQs

Yes, available for qualified professionals.

Yes, you are welcome to share the report with your colleagues and use it for internal research purposes. We kindly request that you credit Resonate as the source by including a reference to the report title, publication year, and our website URL.

Yes, our team is available to provide additional support and guidance. We offer personalized demos for your specific needs. You may request for a demo here.

Yes – and we’d love to. If you’re looking to dive deeper into the findings or explore how they apply to your business, our team is happy to walk through the insights with you and your stakeholders. We can tailor the conversation to your goals and uncover practical opportunities for growth. Just fill out this page when you’re ready.

Limited access for qualified professionals

Make Better Real Estate Decisions with Data

Download the Report

For Real Estate & Flexible Workspace Leaders

Request Access to the Report

What the Market Is Telling Us

34%

43%

76%

What You Will Learn from This Report

Who This Report Is For

What You’ll Discover in This Report

FAQs

Make Better Real Estate Decisions with Data

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CX RESOURCES

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