Customer Experience Platform That Drives Revenue

AI-powered CXM software to automate customer feedback and deliver real-time insights.

See It in Action

Would you like to get a demo or a copy of the report?

Recognised for CX Excellence Spring 2026

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Learn how to shape the future of your business with our groundbreaking customer experience solutions

Retail

Dominate Retail Customer Experience and 2X Conversions

Early Education

Elevate Childcare Experiences with AI-Powered Insights

B2B

Gain a competitive edge in the B2B landscape with AI

Real Estate

Transform Your Rental & Commercial Property Operations

It’s Time for an AI-Powered CX Platform that Delivers:

Automated surveys & real-time insights

Unified customer feedback in one place

Faster, smarter CX decisions that delight your customers

Start turning data into action and transform your customer experience today.

A CXM platform so good, you’d want to keep us a strategic secret

Fastest Onboarding You'll Ever Experience

Get your NPS program up and running is just 2 weeks vs months!

Turn your team into a goal-hitting machine

Automation allows you to scale multi-touchpoint programs and multi-channel feedback without having to manually send surveys.

Pair automation and AI to streamline your operations and transform unstructured feedback into clear insights

Get a dedicated customer success manager

We go beyond software and hold your hand throughout your CX journey

A CXM platform so good, you'd want to keep us a strategic secret

Your customers are talking—are you listening?

Resonate CX, the CXM platform built for speed and clarity, catches every signal in real time. No delays. No noise. Just insights you can act on instantly.

Real-time AI insights – spot every opportunity as it happens
Automated feedback – remove manual surveys and streamline feedback automation
Actionable analytics – transform data into clear customer experience analytics
Launch fast, grow fast – results you can measure immediately

Request a Demo

How Resonate CX Works

Step 1

Capture Feedback Everywhere

Multiple touchpoints: web, app, in-store, email
Automated collection → no manual surveys

Step 2

Analyse Feedback with AI

Real-time insights using AI-powered CX platform
Highlight trends, pain points, opportunities (customer experience analytics)

Step 3

Automate Actions

Trigger follow-ups and alerts automatically
Ensure teams act on feedback immediately

Step 4

Scale Programs Quickly

Launch new touchpoints in weeks, not months
Multi-channel feedback at scale

Step 5

Measure & Improve

Track NPS, CSAT, and other CX metrics
Turn insights into measurable business growth

We play well with everyone — and we build the connection for you. Your existing stack, your existing workflows.

Resonate CX sits on top and makes everything smarter.

We're here to shake things up in CXM

Reach out and let's chat

We promise an honest, no-nonsense session on whether we're your dream CX match

See our platform in action

Move beyond the survey. A live demo tailored to your needs

Hit the ground running

We'll have you set up and optimised with the fastest CX onboarding you'll ever experience

Experience the Difference

Fomo Yet? Our Customers Love Us

“Resonate CX gives Clark Rubber real-time visibility into customer feedback across our entire store network."

Matthew Gannon

General Manager Retail Operations
Clark Rubber
“Resonate CX has been helpful to gain family and staff feedback."

Brooke Doherty

Childcare Centre Director
Thrive Early Learning Centre
“Instant actionable information, which supports the ability to address detractors and the automation of amplifying customers who champion our business.“

James Johnson

CFO
Mitre 10
“In-depth customer experience insights into the experience of our customers that delivers.“

Zeljko Dzambo

NSW Cluster Manager
Total Tools and Hardware Group
“Highly recommend Resonate CX for their CX knowledge and expertise.”

Beck Davis

Customer Experience Lead
Bluescope
"The most important KPI I measure my business and staff with!"

Samuel Krishnamoorthy

Head B2B - Country Head UK
brillen.de by SuperVista AG
"The setup was straightforward. The team at Resonate CX is a strategic partner in developing our VoC, and is always readily available to assist."

Rebecca Skeete

General Manager, Sales and Service
St. Johns Ambulance NSW
"Resonate CX allows us to learn, adapt and best serve our customer in a changing retail environment."

Madeline Harris

National Customer & Communications Manager
Rebel Sport
“Seamless integration, collaboration and support.“

Rajender Singh

IT Application Support Officer
Latrobe Community Health Service
"Valuable tool to harness the voice of customer."

Dave Hallewell

Retail Customer Experience Specialist
Super Cheap Auto
“Resonate CX provides in-depth analysis of feedback, helping organisations understand trends and insights that drive improvement."

Melissa Falero

Head Of Operations
Thrive Early Learning Centre
"Resonate CX has been extremely helpful and insightful in my stores."

Matt Steinbergs

Area Manager
Super Retail Group
"Overall implementation was smooth, integrating seamlessly with our existing database."

Richard Cleary

Customer Experience Manager
Bright Horizons UK
"Easy to navigate. Great for deep diving for strategy planning."

Rob Mason

Store Manager
BCF - Boating Camping and Fishing

50M+

Transformed experiences

Over 50 million experiences
turned into delight

8K+

Global super-users

Includes concurrent active users all over the world.

4.6/5

Market leading rating

Based on G2’s Global Rating for SaaS Companies

100+

Enterprise customers

Trusted by leading brands worldwide.

Trusted globally

and many more...

We are the perfect CX Partner for you

Hard to believe it's this easy? We'll prove It.

Talk to Us