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Childcare Customer Experience Opportunities 2025 | New Zealand

Get first-hand insights on understanding evolving customer needs, identifying growth opportunities, and navigating the future of childcare services.

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23%

Adapt or Fall Behind

families switched childcare providers in the past year

77% 

Value Wins, Not Discounts

families are willing to pay at least 5% more for better experiences

80% 

Convenience Converts

parents are willing to pay for extra services

6/10 

Curriculum Is a Deal-Maker

parents expect more features and are willing to switch providers if others offer them

This Exclusive Insight Report Will Cover

  • Uncover the Primary Reasons Parents Choose Childcare in 2024
  • Reveal What Parents Value Most in Childcare Services
  • Understand the Dynamics of Part-Time vs. Full-Time Enrollment
  • Boost Usage, Enrollment, and Lifetime Value
  • Master Communication in the Digital Age
  • Anticipate the Needs of Future Parents
  • Expand Your Service Offerings for Competitive Advantage

Loved by Leading Childcare Centres Across the Globe

FAQs

Yes! You can access the full report by signing up and we’ll send you a downloadable copy instantly.

Yes, you are welcome to share the report with your colleagues and use it for internal research purposes. We kindly request that you credit Resonate CX as the source by including a reference to the report title, publication year, and our website URL.

Yes, our team is available to provide additional support and guidance. We offer personalized demos for your specific needs. You may request for a demo here.

Yes – and we’d love to. If you’re looking to dive deeper into the findings or explore how they apply to your business, our team is happy to walk through the insights with you and your stakeholders. We can tailor the conversation to your goals and uncover practical opportunities for growth. Just fill out this page when you’re ready.

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Speak to us and find out how we can help your business thrive.

Recognised for CX Excellence: Summer 2026 

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