Customer Delight

The most trusted Customer Experience Management platform that brings you valuable insights to make positive change, maximise opportunities and allows your organisation to accelerate with confidence.

Reduce Churn

The power to reduce churn with real time customer experience insights.

Enhance ROI Performance

Increase your market share and revenue with reliable data for strategy optimisation.

Boost Recommendation

Grow your business by amplifying valuable customer experience.

Proudly Powering Organisations Globally

“Super Retail Group have been using Resonate as its partner in gathering insights into customer needs & behaviours.”

Wayne Tozer
Executive General Manager Retail

“The integrity and commitment of the Resonate team is something not often come upon in partner.”

Mei Koon
General Manager


“Resonate has enabled us to
truly understand our customers and their experience with the brand.”

Justin Lee
Director of Customer Experience


Customer Experience Platform

Increase lifetime value. Reduce churn. Increase recommendation.

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Employee Experience Platform

Reinforce company culture. Drive up employee engagement.

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Social Suite

Your business review’s amplifier.

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Complaints Experience

Redefining complaint management with reliable insights.

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Market Research

Co-create, quantify and prioritise market ideas.

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Facial Analytics

Holistic view of your customer’s shopping experience.

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Your CX Partner

Designated experience CX team to support you from start to maturity with the best CX practice and expertise.

  • Voice of Customer Design
  • Worldclass Platform
  • Frontline Training & Onboarding
  • Ongoing Strategic Insights

How Can Resonate Experience Management Transform your Business?

Leverage Experience as a Differentiator

The essential tool to help you to stand out from your competitors.

Grow Market Share

Get a competitive advantage through reliable insights.

Identify Operational Risk

Responsively rectify customer risks in real-time.

Let’s Talk

Experience our customer experience platform in action and how we can make this a game changer for your business