CX Case Study
How Workplace Assured Transformed B2B CX
Embark on an enlightening journey through the B2B landscape with the Workplace Assured case study.
This comprehensive analysis showcases how customer feedback can be harnessed to dramatically improve the customer experience and drive business success.
NSW Business Chamber is a B2B workplace relations solution provider with over 60 years of workplace relations advisory experience.
As they set out with their digital customer-first transformation, they understood the pivotal role a voice of the customer program would play and set that in motion.
Key Learnings
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