Resonate CX Event
Retail Customer Opportunities: Market Insights Report Event 2025 | United Kingdom
Join our CEO, Mita Bedi, as she presents the key findings from our exclusive Current State of Retail Customers: UK Market Research Report 2025.
25
JUNE
11:30AM – 01:30PM
Radisson Blu Hotel, London Mercer St. Covent Garden
Watch the event presentation
What you’ll take away from this event:
Gain insights about trending consumer mindsets, behaviours, expectations and deterrents.
Learn how to optimize CX management to gain better insights about your own customers.
Walk away with insights that help you inform retail strategies and marketing tactics.
Don’t miss what retailers are raving about
Event Moments
Optimise your In-store Retail Customer Experience
Key to gaining conversions in emerging segments
Growing the basket size in a shrinking market
The hidden CX pitfalls that are costing you conversions
Tap into the psychology of impulse buying using CX
What is the dream shopping experience that will acquire new customers?
About the speaker
Mita is a Customer Experience Specialist, thought leader, CEO, and Co-Founder of Resonate.CX. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.
Mita has founded and grown two companies and is passionate about driving impact. Outside of her work life, she is also a mother of two young children, loves all creative pursuits, and is an active member of her community.
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