Resonate CX Event
Current State of Omni-Channel: Market Research Report Event 2025 | Australia
Watch CEO Mita Bedi’s presentation during the unveiling of the Current State of Omni-Channel Market Research Report 2025 | Event | Australia.
Sign up to watch the full video
Don’t miss what retailers are raving about
Omni-channel Market Insights Report Event Highlights 2025 | Australia
Watch the highlights during the unveiling of the never-before-seen insights from the 2025 Current State of Omni-Channel Market Research Report—a must-know playbook to increase basket size & navigate shifting economic pressures.
This event was attended by the retail industry’s biggest players in Australia, hosted by CEO Mita Bedi.
We give you the insights to optimise your In-store Retail Customer Experience
Insights into shopping behaviours and preferred channels
Key pain points and challenges affecting conversion rates
Delivery preferences and their influence on customer satisfaction
Strategies to optimize the overall shopping experience
The ideal omni-channel experience to attract and retain new customers
Get a copy of the Current State of Omni-channel Market Research Report 2025 | Australia
About the speaker
Mita is a Customer Experience Specialist, thought leader, CEO, and Co-Founder of Resonate.CX. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.
Mita has founded and grown two companies and is passionate about driving impact. Outside of her work life, she is also a mother of two young children, loves all creative pursuits, and is an active member of her community.
Related Resources
Report
Current State of Retail Customers 2025 United Kingdom
Get access to our comprehensive video report unveiled at the Resonate Current State of Retail Customers: UK Market Research Report 2025.
Event
Consumer Insights Report: What CX is Driving In-Store Conversion 2024
Get access to our comprehensive video report unveiled at the Resonate Consumer Insights Report: What CX is Driving In-store Conversion Event in 2024.
Webinar
The Current State of Brick-and-Mortar Retail Customers 2023
Join the Live Webinar on Resonate’s Market Research on the current state of Brick-and-Mortar Retail Customers.
