Resonate CX Event
Current State of Omni-Channel: Market Research Report Event 2025 | Australia
Join our CEO Mita Bedi’s as she presents the key findings from our exclusive Current State of Omni-Channel Market Research Report 2025.
30
JULY
11:30AM – 01:30PM
Novotel Sydney Darling Square
11
FEBRUARY
11:30AM – 01:30PM
Novotel Sydney Darling Square
12
FEBRUARY
11:30AM – 01:30PM
Novotel Melbourne Central
19
FEBRUARY
11:30AM – 01:30PM
Novotel Southbank Brisbane
Pre-register for the Event
Don’t miss what retailers are raving about
Omni-channel Market Insights Report Event Highlights 2025 | Australia
Watch the highlights during the unveiling of the never-before-seen insights from the 2025 Current State of Omni-Channel Market Research Report—a must-know playbook to increase basket size & navigate shifting economic pressures.
This event was attended by the retail industry’s biggest players in Australia, hosted by CEO Mita Bedi.
More event videos
Current State of Retail Customers Market Research Report 2025 | United Kingdom
Watch Full Event Video
We give you the insights to optimise your In-store Retail Customer Experience
Insights into shopping behaviours and preferred channels
Key pain points and challenges affecting conversion rates
Delivery preferences and their influence on customer satisfaction
Strategies to optimize the overall shopping experience
The ideal omni-channel experience to attract and retain new customers
Get a copy of the Current State of Omni-channel Market Research Report 2025 | Australia
About the speaker
Mita is a Customer Experience Specialist, thought leader, CEO, and Co-Founder of Resonate.CX. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.
Mita has founded and grown two companies and is passionate about driving impact. Outside of her work life, she is also a mother of two young children, loves all creative pursuits, and is an active member of her community.
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Current State of Retail Customers 2025 United Kingdom
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Webinar
The Current State of Brick-and-Mortar Retail Customers 2023
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