Article Category
AI
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Blog
Resonate CX Unveils Robyn AI: Your Personal CX Analyst
By Alvier Marqueses • January 10, 2025Resonate CX, a leader in AI-powered Customer Experience Management (CXM), has officially launched Robyn AI, a groundbreaking AI-driven CX analyst designed to redefine how businesses analyse, interpret, and act on... -
Blog
Impact of Artificial Intelligence (AI) on Customer Experience (CX)
By Aryne Monton • July 12, 2024Over the early years of its adoption, several recurring benefits of integrating AI technology and machine learning have emerged across various industries and organisation types. -
Blog
Using AI-Native VoC to Enhance Retail Customer Experience
By Aryne Monton • July 3, 2024Imagine after a long week, you visit you visit a local clothing store to find an outfit for an upcoming event.