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CX News
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Blog
Resonate CX Recognised with Multiple 2025 Winter G2 Badges for Excellence in Customer Experience Management
By Alvier Marqueses • January 29, 2025Sydney, January 29, 2025 – Resonate CX, the leading AI-powered Customer Experience Management (CXM) platform, has been recognised with multiple -
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Resonate CX named a G2 Market Leader for its customer experience management platform
By Aryne Monton • October 14, 2024On G2’s Fall 2024 Report, Resonate CX is proud to be officially included in the high-standing market grid for Leaders -
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Resonate CX Achieves Multiple G2 Accolades, Cementing Its Position as a Customer Experience Leader in 2024
By Aryne Monton • July 16, 2024Resonate CX has secured multiple accolades from G2, the leading business software and services review platform. This remarkable feat underscores Resonate CX's commitment to excellence and solidifies its position as... -
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Emerging Trends transforming the Customer Experience (CX) landscape in 2023
By Resonate Solutions • March 10, 2023An Inconvenient Truth: According to Customerthink, 93% Of Customer Experience Initiatives Are Failing… Today, customers are demanding more than ever, -
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4 Main Customer Personas Emerging During the Crisis
By Nate Barham • May 5, 2020The COVID-19 health crisis has shifted the relationship between customers and businesses to an unprecedented extent. Customers are approaching businesses with shifted expectations -
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The era of privacy is now
By Mudaser Yaqoob , Head of Data Security • July 4, 2019Advances in cloud computing have completely reshaped our work and lifestyle habits. Tools such as social media and applications like -
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Facial Recognition for CX – Are we there yet?
By Jeff Carruthers • August 15, 2018One of the great things about working in CX is the insanely fast changing world of technology and its potential -
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5 Aussie Women Who Are Leading Tech In 2018
By Resonate • March 8, 20182018 is an exciting year for women in technology. No longer is technology start-ups a space for men to shine -
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Blog
Technology’s Role in Transforming Customer Experience
By Tony • May 1, 2017Technology has created the new digitised frontier that organisations are battling on which can revolutionise how Customer Experience can deliver
