London, 25 June 2025 — Senior leaders across the commercial real estate sector gathered at the Radisson Blu, Mercer Street, for Resonate CX’s exclusive executive exchange, Insights on the Rocks: CRE Executive Exchange & Market Insights. The evening brought together decision-makers shaping the workplace of tomorrow for cocktails, canapés, and candid conversation.
A Room Full of Decision-Makers
Hosted by Resonate CX CEO Mita Bedi, the invite-only event created space for commercial real estate executives to exchange ideas, share challenges, and reflect on what’s driving the office comeback. From global investors to workplace experience leaders, attendees represented the voices influencing how offices evolve to meet tenant expectations in 2025.
Conversations that Mattered
The evening’s leadership panel sparked bold discussion at the intersection of property, experience, and value. Executives debated how shifting tenant expectations are redefining what makes office spaces attractive and what it will take to increase retention and renewals in a competitive market.
A highlight of the program was the CRE Market Insights snapshot, presented from Resonate CX’s State of the Workplace: What Experience Drivers Are Accelerating the Office Comeback report. This briefing revealed timely data on the evolving role of workplace experience, including:
- The top three non-negotiables employees expect from office spaces.
- The friction points behind under-utilisation from poor UX to lack of social connection.
- Data-backed insights into what would make hybrid employees double their in-office days.
- A breakdown of the “dream workplace” across employee segments, with implications for investment, tenant retention, and competitive positioning.
A Platform for Exchange
Beyond the insights, the relaxed format of Insights on the Rocks gave attendees the opportunity to connect with peers in a more intimate setting. Leaders shared stories, compared strategies, and explored opportunities to drive change in their own portfolios.
What Comes Next
As Resonate CX continues its Real Estate Roadshow across key markets, the London exchange underscored one theme loud and clear: the future of commercial real estate belongs to those who can connect workplace experience directly to value.
