Article Category
Employee Experience
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Blog
Employee Experience: A Comprehensive Guide
By Alvier Marqueses • April 19, 2024Boost your company’s Employee Experience with proven strategies and insights. Learn how to leverage technology, enhance well-being, and foster a people-first culture for better productivity and retention. -
Blog
Employee Experience in a Storm – Managing Your Most Valuable Assets during M&A
By Nate Barham • July 14, 2021Mergers and Acquisitions are corporate strategy bread and butter, largely due to the enormous profits and rockstar status attained by successful M&As. -
Blog
Employee Experience in the New normal
By Bevan Klumpp • March 22, 2021The events of 2020 have had an incredible impact on business and the way we go about it and these changes will no doubt continue to take place in 2021. -
Blog
5 Lessons I have learnt from working in a Start-up
By Luna Wen • May 28, 2020While many graduates are aiming to get into large organisation Graduate Programs, I happen to have started my career from -
Blog
The One Factor Holding You Back
By Asendium • August 22, 2019When it comes to financial planning, customer experience is a key factor in increasing your conversion rates, however, in the -
Blog
A remarkable season to enchant (not only) your customers
By Resonate • December 5, 2018It’s that magical time of the year again, and here’s your chance to enlighten your customers with a great customer -
Blog
A Holistic Approach to Experience: Why CX and EX are equally important.
By Resonate • May 31, 2018Experience is one of the great unifiers in our world. People love to experience good things, but experiencing them together -
Blog
4 Ways You Can Create a Feedback Culture In Your Company
By Resonate • February 26, 2018So, you and your company are ready to begin the journey of taking CX seriously – it’s a well overdue -
Blog
From ME to WE – driving a team culture for better customer experience
By Anchalee Hasty • May 3, 2017Having worked in a few companies and having gone through mergers both large and small, I have experienced a variety -
Blog
NPS, Customer Centricity and Employee Engagement
By Resonate • May 5, 2016The days, when Net Promoter Scores (NPS) were touted as a short-lived C-Suite fad, are long behind us. There is no
