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CX and EX

A Holistic Approach to Experience: Why CX and EX are equally important.

March 28, 2025May 31, 2018 by Resonate
blog-cx-and-ex-banner

Experience is one of the great unifiers in our world. People love to experience good things, but experiencing them together

Categories B2B, Customer Experience, CX Tips, Employee Experience

CX Bites

August 21, 2024May 16, 2018 by Resonate
blog-cx-bites-banner

We’re excited to launch #CXBites – a video series exploring the CX space with Resonate. We hope you join us

Categories Customer Experience, CX Tips, General

4 Ways You Can Create a Feedback Culture In Your Company

March 28, 2025February 26, 2018 by Resonate
customer feedback

So, you and your company are ready to begin the journey of taking CX seriously – it’s a well overdue

Categories CX Tips, Employee Experience, General

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What is Customer Experience Management

What are the common CX Metrics

What is Net Promoter Score

Why Voice of the Customer Program

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Net Promoter® and NPS® are registered trademarks and Net Promoter Score and Net Promoter System are trademarks of Bain & Company, Satmetrix Systems and Fred Reichheld.

  • Solutions
    • Customer Experience Platform
    • Employee Experience Platform
    • Complaints Experience
    • Voice of the Customer (Voc) Program
    • NPS Platform
  • Features
    • Robyn AI – Personal CX Analyst
    • Customer Centre Stage
    • Facial Emotion Analytics
    • Social Suite
    • Text Analytics
    • Resonance – Market Research
  • Industries
    • Retail CX
    • Real Estate CX
    • Education CX
    • B2B CX
    • Government & Citizen CX
  • Resources
    • Articles
    • CX EBooks and Guides
    • Market Insight Reports
    • CX Case Studies
    • Events and Webinars
    • Videos
    • Glossary
  • About Us
    • Newsroom
    • Partners
    • Women@Resonate
  • Request Demo