We’re excited to launch #CXBites – a video series exploring the CX space with Resonate. We hope you join us for the journey.
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CX Bites
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Customer Satisfaction Surveys: A Comprehensive Guide
By Alvier Marqueses • August 29, 2024Find out how to use customer satisfaction surveys to capture direct feedback, improve CX, and boost customer lifetime value through this guide. -
Retail CX Insights: Strategies to Improve CX and Loyalty (Part 3)
By Aryne Monton • August 19, 2024In our previous blog, we explored the diverse needs, preferences, and dream experiences of NEOs and Traditionals. If you need a refresher or haven’t... -
Retail CX Insights: Factors Influencing Customer Behaviour (Part 2)
By Aryne Monton • August 19, 2024In an era where e-commerce is dominant and has removed boundaries and further increased competitiveness, brick-and-mortar stores are also fast
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