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Home » Resonate Blog » CX Bites

CX Bites

May 16, 2018 by Resonate

We’re excited to launch #CXBites – a video series exploring the CX space with Resonate. We hope you join us for the journey.

Categories CXBites
3 Key Steps Before You Start An NPS Program.
#CxBites: 3 Must-haves That Will Set You Up For An NPS Win.

  • B2B
  • Best Practices
  • COVID-19
  • Customer Experience
  • Customer Experience Management
  • Customer feedback
  • Customer feedback platform
  • CX Metrics
  • CXBites
  • Education
  • Employee Experience
  • employee experience platform
  • Featured
  • Financial Services
  • Healthcare
  • IT/Tech
  • Local Government
  • New Normal Series
  • NPS
  • Opportunity Series
  • Resonate Insider
  • Retail
  • Uncategorized
  • VOC platform
  • Voice of the Customer

Sandvik
Case Study
Improving Customer Loyalty with Sandvik
Sandvik Australia region partnered with Resonate with an intention to stay close to their customers and understand, enhance the experience of their customers.
Read more
Expedia
Case Study
Helping Expedia focus on key drivers that matter the most
Expedia ANZ partnered with Resonate to understand and enhance their customers experience.
Read more
Rebel
Case Study
The Power of Customer Feedback with Rebel
Find out how Rebel, the Super Retail Group and Resonate have been working together to drive customer experience throughout their organisation.
Read more
Walmart
Case Study
How Walmart Empowered their Frontline to Improve Customer Experience
Operating in a highly competitive market, Walmart set out to integrate the voice of the customer into their everyday operations.
Read more
NSW
Case Study
On a Customer-first transformation journey with NSW Business Chamber
NSW Business Chamber, a B2B workplace relations solution provider set out on their digital customer first journey and forayed into voice of the customer solutions. Find out more about their journey and successes around their first VOC program.
Read more
BCF
Case Study
Omnichannel Experience Delivery with BCF
With more than 136 stores across every state of mainland Australia, BCF is the largest outdoor retailer in the country. Find out how they realised a successful omnichannel strategy through their successful VoC programs.
Read more
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  • Product
    • Customer Experience Platform
    • NPS Platform
    • Employee Experience Platform
    • Social Suite
    • Complaints Experience
    • Facial Emotion Analytics
    • Resonance – Market Research
  • Industries
    • Retail
    • B2B
    • Education
    • Local Government
  • Resources
    • Blog
    • CX Case Studies
    • CX Guides and eBooks
    • Reports
    • Videos
    • Webinars
    • Glossary
  • About Us
    • Partners
    • Newsroom
  • Request Demo