Consumer Insights Report: What CX is Driving In-Store Conversion
Get access to our comprehensive video report unveiled at the Resonate Consumer Insights Report: What CX is Driving In-store Conversion Event in 2024.
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What the Best in the Industry Say About This Report
“It really resonated for me the Neo. We need to focus on them and magnetize them and attract them to our stores. And it was really good to hear what are the tactics to to get them interested. And that customer service is obviously key.”
“So the in-store experience I thought was really a take out as well with all of the data from the Neo, Aspirationals, and Traditional and how that works and how our customers can or how we can benefit from from our customers in stores.”
“The impulse purchasing thing for me was incredible. Like I had no idea about statistics, particularly in the NEO’s. So yeah, that was probably my biggest aha moment.”
“Really interesting hearing the difference between Neo’s and Traditionals and the automotive industry and against the value of the purchase that those guys have to make.”
“Really great presentation, the emerging markets and the key we have to really start drilling down on the customer side and how we can delivered or develop strategies to really after those customers and improve it for the overall experience.”
Consumer Insights Report Highlights 2024 | Australia
Explore the insights shaping the future of retail. The Consumer Insights Report: What CX is Driving In-Store Conversion reveals what motivates shoppers to buy, what creates friction, and how leading retailers can improve in-store conversion.
This Exclusive Insight Report Will Cover
MEET YOUR HOST
Mita Bedi
CEO & Co-Founder, Resonate CX
Mita is a Customer Experience Specialist, thought leader, CEO, and Co-Founder of Resonate.CX. With more than 20 years of international experience in business consulting, Mita has been part of leading transformational programs that help drive revenue and competitive advantage using customer strategy. She has lived and worked as a global citizen in the UK, Singapore, and Italy.
Mita has founded and grown two companies and is passionate about driving impact. Outside of her work life, she is also a mother of two young children, loves all creative pursuits, and is an active member of her community.
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