EARLY Education CXM Solutions
Elevate Childcare Experiences with AI-Powered Insights
From Parent Love to Staff Loyalty—It’s All Connected
Boost occupancy, reduce churn, and enhance operational efficiency with Resonate CX’s cutting-edge Customer Experience Management platform.
Powering growth for leading childcare centres
Explore our upcoming events and past reports shaping industry decisions
15%
Increased customer lifetime value.
25%
Active ownership of customer feedback across centres.
2x
High engagement among employees.
33%
Increased employee retention rates.
Where insight meets impact — Past, Present & What’s Next
Explore our upcoming events and past reports shaping industry decisions
Report
Childcare Customer Opportunities 2026 Australia
Report
Nursery and Wraparound Customer Opportunities 2026 UK
Report
Childcare Customer Opportunities 2026 USA
What’s broken in CX today
Transform every interaction into an opportunity for growth
Know which centres are losing enrolments and what top performers are doing differently to retain families.
Is it programming? Educator care? Get answers, not assumptions.
Spot burnout early. Know when staff feel stretched or ready to walk.
Experience that Sticks — for Families and Teams
Close every feedback loop, every time
Your area and centre managers want one thing: no feedback left behind. With My Queues, they can:
Track every parent response from start to finish
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Assign the right teams, leave notes, tag actions
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Move feedback from “Pending” to “Closed” in real-time
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Faster follow-up. Clear accountability. Happy families.
Retain your best people parents leave when staff do.
With Resonate EX, you’ll finally know what’s driving employee turnover—and how to stop it.
Capture employee feedback
Turn your employees into your biggest brand advocates
Share Ideas
Discover the great ideas hidden within your team
Give Kudos
Build your team’s culture into a positivity powerhouse
Because happy staff = Happy families.
Trusted by thousands for a reason
Our commitment has earned the trust of thousands of people around the world.
Fastest Onboarding You’ll Ever Experience
Get your NPS program up and running is just 2 weeks vs months!
Turn your team into a goal-hitting machine
Automate multi-touchpoint feedback at scale.
Powered by Advanced Machine Learning and AI
Turn unstructured feedback into insights with automation and AI.
Get a dedicated customer success manager
We go beyond software and hold your hand throughout your CX journey.
Learn the CX Fundamentals That Matter
"By implementing these touchpoints, we gained valuable insights into their early experiences and could make improvements accordingly."
Christian O'Meara
General Manager and Support
“We chose Resonate because it’s a beautiful, simple program that our teams use very easily. It’s intuitive and provides us with exactly what we need in terms of family relationships.”
Sam Wallace
Group General Manager
Product and Partnerships
“I cannot imagine how we could replace this system and the insights it provides now that it’s embedded into our day-to-day management.”
Sam King
Chief Executive Officer
Rated (4.6 stars) on G2
50M+
Over 50 million experiences turned into delight
8,000+
Includes concurrent active users all over the world.
4.6/5
Based on G2’s Global Rating for SaaS Companies
Hear what our clients say
Seamless integrations with the tools you trust.
Turn customer experience into higher occupancy.
Consult an Expert
FAQs
Related Resources
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Blogs
Best Platforms for Collecting Parent Feedback in Childcare Centres
Parent feedback in childcare is no longer optional. Discover how structured digital platforms improve parent communication, strengthen NQS compliance, and protect enrolment stability across multi-centre childcare networks. -
Blogs
Pain Points of Childcare Providers and How to Improve Parent Experience
What defines a high-quality childcare experience? Explore common operational challenges, strategies to reduce staff turnover, and the "green flags" parents value most when choosing a provider for their child's early development. -
Blogs
Why Childcare Providers Need a Fresh Approach to Customer Experience
Modernize your childcare operations by shifting from passive feedback to proactive CX management. Explore how leading providers use real-time data and benchmarking to create consistent, high-quality experiences across every location.
