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Aryne Monton

Content Specialist at Resonate CX. She translate complex trends into engaging narratives that resonate across the globe.

Blog

How Great Customer Experience Becomes Your Differentiator in a Crowded Market

How Great Customer Experience Becomes Your Differentiator in a Crowded Market

Your products are good. Your prices are competitive.But sales are stalling. Competitors are popping up overnight. And your loyal customers?

Blog

Resonate CX Celebrates New G2 Spring 2025 Wins, Cementing Its Role as a Leader in Customer Experience Management 

Sydney, June 2025 — Resonate CX is proud to announce another round of recognition from G2, the world’s largest and

Blog

Understanding The Key Levels of CX Programmes: From Basics to Breakthroughs

Picture this: A retail brand enters a new market. The people running it have done their research, but they need

Blog

Childcare Leaders Gather Across Australia for Exclusive Reveal of Resonate CX’s 2025 Parent Insights Report 

Australia – Resonate CX, Australia’s leading Customer Experience (CX) platform and trusted partner to the childcare and out-of-school-care sector, released

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Retail Leaders Gather in Australia for Resonate CX’s 2025 Omni-Channel Market Insights Reveal 

Australia –  Resonate CX hosted an exclusive executive event as part of the 4th Annual Retail Insight Report: Current State

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hear what people are really saying

Inside the Customer’s Mind: 3 Key Perceptions That Define Customer Experience

Every customer interaction leaves an impression—sometimes positive, sometimes forgettable, and occasionally frustrating. But how do businesses ensure those impressions lead to loyalty and advocacy?

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Resonate CX Recognised with Multiple 2025 Winter G2 Badges for Excellence in Customer Experience Management 

Sydney, January 29, 2025 – Resonate CX, the leading AI-powered Customer Experience Management (CXM) platform, has been recognised with multiple

Blog

Top 5 Customer Experience (CX) Books to Read for 2025

What drives a customer to stay loyal, to rave about your brand, or to choose you over countless competitors? The

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Resonate CX Unveils Robyn AI: Your Personal CX Analyst 

Resonate CX, a leader in AI-powered Customer Experience Management (CXM), has officially launched Robyn AI, a groundbreaking AI-driven CX analyst designed to redefine how businesses analyse, interpret, and act on customer feedback.

Blog

Put Customers at the Centre Stage, and Watch Your Business Transform

Imagine for a moment that your business is a grand theatre. At the center of the spotlight stands your customer.