Aryne Monton
Content Specialist at Resonate CX. She translate complex trends into engaging narratives that resonate across the globe.
Blog
Eliminating “Bad Profits” to Unlock Loyalty-Driven Customer Experience (CX) Growth
Are your fees driving customers away? Discover how identifying and eliminating "bad profits" transforms customer resentment into long-term loyalty and increased customer lifetime value.
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How to Handle Fake Online Reviews
Protect your brand's credibility. Discover expert strategies for identifying suspicious online reviews and building a genuine, positive review culture to outweigh any negativity.
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The 3 Customer Profiles You Cannot Ignore
Stop treating all customers the same. Discover the 3 crucial customer profiles—Low-Touch Realist, Practical Resolver, and Heavy Seeker—and tailor your CX strategy to maximize loyalty and minimize churn.
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The Future of Experience Management in a Recession
Is your CX recession-proof? Discover the three essential pillars of a resilient customer experience strategy: empowering self-service, data-driven personalization, and innovation.
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Resonate CX Hosts Current State of Omni-Channel Retail 2025 Roadshow in Sydney
In an exclusive circle of Australia’s retail leaders, Resonate CX is poised to stage its Current State of Omni-Channel Retail 2025, a high-stakes, invite-only executive forum where strategic decisions will meet fresh consumer insight.
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Resonate CX Brings Current State of Retail 2025 UK Insights to London Executives
Following the success of its 2024 Brick-and-Mortar Retail report in Australia, Resonate CX hosted an exclusive executive lunch in London to unveil the UK edition of its Current State of Retail 2025 report.
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Resonate CX Hosts “Insights on the Rocks” in London: A CRE Executive Exchange on the Future of Workplace Experience
Senior leaders across the commercial real estate sector gathered at the Radisson Blu, Mercer Street, for Resonate CX’s exclusive executive exchange, Insights on the Rocks: CRE Executive Exchange & Market Insights.
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How Great Customer Experience Becomes Your Differentiator in a Crowded Market
TLDR: Your products are good. Your prices are competitive.But sales are stalling. Competitors are popping up overnight. And your loyal
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Resonate CX Celebrates New G2 Spring 2025 Wins, Cementing Its Role as a Leader in Customer Experience Management
Sydney, June 2025 — Resonate CX is proud to announce another round of recognition from G2, the world’s largest and
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Understanding The Key Levels of CX Programmes: From Basics to Breakthroughs
Picture this: A retail brand enters a new market. The people running it have done their research, but they need
