Resonate cx resources

Author Archive

    • News

    Mita Bedi Featured on Amazing Business Radio Podcast

    30 September 2022

    Listen to Mita Bedi on Amazing Business Radio as she shares how customer experience and real-time insights help businesses build loyalty and grow during economic uncertainty.
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    • News

    Mita Bedi Featured on the Women’s Biz Global Podcast

    31 August 2022

    Listen to Mita Bedi on the Women’s Biz Global Podcast as she discusses leadership, entrepreneurship, customer experience, and the journey of building Resonate.
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    • News

    Resonate CEO Awarded Executive of the Year by Entrepreneurs’ Organisation

    15 November 2021

    Australian leader in Customer Experience Management (CEM) celebrates CEO, Mita Bedi being awarded Executive of the Year by the Entrepreneurs’ Organisation.
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    • News
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    Walmart China NPS Program wins Service Innovation Award – Powered by Resonate

    22 October 2021

    Walmart China received industry recognition for its customer experience transformation, powered by Resonate CX’s real-time customer feedback platform.
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    • News

    Add the Ultimate Question in Email to Double Response Rates

    17 October 2021

    Resonate introduced embedded email surveys that allow customers to answer the first NPS question directly from their inbox, helping organisations significantly improve survey response rates.
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    • News

    Resonate Achieves Highest Security Standards with ISO27001 Certification

    15 October 2021

    Resonate achieved ISO/IEC 27001 certification, reinforcing its commitment to information security and providing enterprise clients with a secure CX platform.
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    • News

    Employment Hero Features Resonate Solutions’ HR Transformation Success Story

    17 July 2021

    Employment Hero showcases how Resonate Solutions transformed HR operations with automated onboarding, streamlined workflows, and an improved employee experience.
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    • News

    Inside Retail Australia Features Resonate CX’s Insights on Empowering Frontline Teams

    18 May 2021

    Inside Retail Australia highlights Resonate CX’s approach to empowering frontline teams through customer insights to improve service, sales, and loyalty.
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    • News

    Inside Retail Australia Features Resonate CX’s Insights on Bridging Physical and Online Retail

    6 April 2021

    Inside Retail Australia highlights Resonate CX’s strategies for helping retailers bridge physical and online experiences through customer insights and omnichannel CX.
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    • News

    Inside Retail Australia Features Resonate CX’s Insights on Retail Growth Opportunities

    9 March 2021

    Inside Retail Australia highlights Resonate CX’s strategies for helping retailers drive growth through real-time customer insights, stronger loyalty, and empowered frontline teams.
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