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Real Estate

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  • Blogs

    NPS Benchmarks for Flexspace & Coworking Spaces in 2027
    • Net Promoter Score
    • |
    • Real Estate
    • |
    • Voice of the Customer

    NPS Benchmarks for Flexspace & Coworking Providers in 2027

    By Aryne Monton
    • 29 June 2026
    The 2027 co-working NPS benchmark is 30–55, but context matters. See what your score means and the three metrics that predict renewal.
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  • Blogs

    How Property Groups Can Give Asset Managers and Site Teams the Tenant Insights They Actually Need
    • Customer Experience
    • |
    • Real Estate
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    • Voice of the Customer

    Tenant Retention Strategies for Asset Managers and Site Teams

    By Aryne Monton
    • 23 June 2026
    Discover how coworking operators use VoC benchmark in improving member experience, reducing churn, and building communities that drive retention.
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  • Blogs

    VoC Action Plan To Improve Property Sales Conversion
    • Customer Experience
    • |
    • Feedback Management
    • |
    • Real Estate
    • |
    • Voice of the Customer

    VoC Action Plan To Improve Property Sales Conversion

    By Aryne Monton
    • 12 June 2026
    Discover how a voice of the customer action plan can capture real-time buyer insights, improve conversion rates, and shorten property sales cycles.
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  • Blogs

    How to Boost Commercial Lease Renewals with Tenant Experience Benchmarking
    • Customer Experience
    • |
    • Feedback Management
    • |
    • Real Estate
    • |
    • Voice of the Customer

    How to Boost Commercial Lease Renewals with Tenant Experience Benchmarking

    By Aryne Monton
    • 2 June 2026
    Discover how commercial tenant experience benchmarking and VoC data can help asset managers identify at-risk buildings, reduce churn, and boost renewals.
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  • Blogs

    How to Turn Co-Working Member Complaints Into Actionable Insights
    • Complaints Experience
    • |
    • Customer Experience
    • |
    • Feedback Management
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    • Real Estate

    How to Turn Coworking Member Complaints Into Actionable Insights

    By Alvier Marqueses
    • 26 May 2026
    Learn how coworking operators can turn member complaints into actionable insights that improve space design, services, and retention through structured feedback and smarter decision-making.
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  • Blogs

    How Property Developers Can Use Journey Mapping and VoC to Drive Referrals
    • Customer Experience
    • |
    • Real Estate
    • |
    • Voice of the Customer

    How Property Developers Can Use Journey Mapping and VoC to Drive Referrals

    By Aryne Monton
    • 20 May 2026
    Learn how property developers can use a voice of customer program and journey mapping to capture buyer feedback, improve handovers, and turn homeowners into referrals.
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  • Blogs

    • Customer Experience
    • |
    • CX News
    • |
    • Real Estate

    Resonate CX Hosts London Executive Forum Revealing State of the Flexible Workspace 2026 Market Insights

    By Alvier Marqueses
    • 30 March 2026
    London, United Kingdom, 2026 — Resonate CX hosted an exclusive executive event in London for leaders across the UK flexible workspace sector, presenting findings from its State of the Flexible...
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  • Blogs

    Tenant Experience in Real Estate How to Win on Retention, Not Just Location
    • Customer Experience
    • |
    • Feedback Management
    • |
    • Real Estate
    • |
    • Voice of the Customer

    Tenant Experience in Real Estate: How to Win on Retention, Not Just Location 

    By Aryne Monton
    • 20 March 2026
    UK tenant NPS is negative across all segments. Discover what drives tenant satisfaction, churn, and renewal backed by 2025 research data; and how leading build-to-rent operators are using it to...
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  • Blogs

    Pain Points of Commercial Real Estate Biggest Problems and How to Improve Tenant Retention
    • Complaints Experience
    • |
    • Customer Experience
    • |
    • Feedback Management
    • |
    • Real Estate
    • |
    • Voice of the Customer

    Pain Points of Commercial Real Estate: Biggest Problems and How to Improve Tenant Retention

    By Aryne Monton
    • 16 February 2026
    Discover how to solve the biggest challenges in commercial real estate by bridging the gap between tenant experience and portfolio management to increase retention and value.
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  • Blogs

    How Real Estate Leaders Can Transform Customer Experiences From Good to Great
    • Customer Experience
    • |
    • CX Tips
    • |
    • Real Estate
    • |
    • Voice of the Customer

    How to Transform Real Estate Customer Experiences From Good to Great

    By Aryne Monton
    • 5 February 2026
    Discover how real estate leaders are transforming customer experience into a measurable driver of occupancy and long-term asset value by adopting proactive CXM strategies.
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