Home chevron_right Resources chevron_right Blog chevron_right Real Estate
Resonate cx resources

Real Estate

    • Blog
    Tenant Feedback Best Practices: How Property Teams Manage, Prioritise and Respond

    Tenant Feedback Best Practices: How Property Teams Manage, Prioritise and Respond

    Jaby K J

    • 28 September 2026

    Learn tenant feedback best practices for collecting, prioritising and responding to tenant concerns, managing complaints and reducing recurring property issues.
    Read more
    • Blog

    Tenant Experience in Commercial Real Estate: What Modern Occupiers Expect

    Neha Pal

    • 25 September 2026

    Learn how to improve tenant experience in commercial real estate, meet occupier expectations, measure satisfaction and support stronger tenant retention.
    Read more
    • Blog

    Property Management Customer Feedback: 7 Moments When You Should Listen

    Jaby K J

    • 25 September 2026

    Learn where to collect property management customer feedback, what to ask, and how tenant insights can improve service quality and tenant experience.
    Read more
    • Blog
    Tenant Feedback Best Practices for Multi-Property Portfolios

    Tenant Feedback Best Practices for Multi-Property Portfolios

    Neha Pal

    • 22 September 2026

    Learn tenant feedback best practices for collecting, managing and acting on feedback consistently across multi-property portfolios and locations.
    Read more
    • Blog

    NPS Benchmarking for Flexspace and Coworking Spaces

    Alvier Marqueses

    • 29 June 2026

    Learn how to benchmark NPS for flexspace and coworking, interpret scores in context and use member feedback to improve retention, loyalty and renewal.
    Read more
    • Blog
    How Property Groups Can Give Asset Managers and Site Teams the Tenant Insights They Actually Need

    Tenant Retention Strategies for Asset Managers and Site Teams

    Aryne Monton

    • 23 June 2026

    Explore tenant retention strategies for asset managers and site teams, using experience data and proactive service to reduce churn and improve lease renewals.
    Read more
    • Blog
    VoC Action Plan To Improve Property Sales Conversion

    VoC Action Plan To Improve Property Sales Conversion

    Aryne Monton

    • 12 June 2026

    Discover how a voice of the customer action plan can capture real-time buyer insights, improve conversion rates, and shorten property sales cycles.
    Read more
    • Blog
    How to Boost Commercial Lease Renewals with Tenant Experience Benchmarking

    How to Boost Commercial Lease Renewals with Tenant Experience Benchmarking

    Aryne Monton

    • 2 June 2026

    Discover how commercial tenant experience benchmarking and VoC data can help asset managers identify at-risk buildings, reduce churn, and boost renewals.
    Read more
    • Blog
    How to Turn Co-Working Member Complaints Into Actionable Insights

    How to Turn Coworking Member Complaints Into Actionable Insights

    Alvier Marqueses

    • 26 May 2026

    Learn how coworking businesses can transform member complaints into actionable insights that improve experiences and increase retention.
    Read more
    • Blog
    How Property Developers Can Use Journey Mapping and VoC to Drive Referrals

    How Property Developers Can Use Journey Mapping and VoC to Drive Referrals

    Aryne Monton

    • 20 May 2026

    Learn how journey mapping and Voice of Customer insights help real estate businesses improve experiences and increase client referrals.
    Read more