Article Category

General

1-10 of 63 results

View all Articles

  • How to Select the Best VoC Platform for your company

    Why Closing the Loop is Essential for Driving Customer Advocacy

    By Resonate • May 26, 2016
    Many organisations survey their customers asking for feedback on products and services in hopes of closing the loop. Usually this
    Read More
  • NPS, Customer Centricity and Employee Engagement

    By Resonate • May 5, 2016
    The days, when Net Promoter Scores (NPS) were touted as a short-lived C-Suite fad, are long behind us. There is no
    Read More
  • Blog-Resonate-Methodology

    Our Delivery Methodology

    By Anchalee Hasty • February 23, 2016
    Closed Loop Programs are transformation programs with technology playing an enabling role. We have several Net Promoter trained and accredited
    Read More