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  • How to Select the Best VoC Platform for your company

    Why Closing the Loop is Essential for Driving Customer Advocacy

    By Resonate • May 26, 2016
    Many organisations survey their customers asking for feedback on products and services in hopes of closing the loop. Usually this
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  • NPS, Customer Centricity and Employee Engagement

    By Resonate • May 5, 2016
    The days, when Net Promoter Scores (NPS) were touted as a short-lived C-Suite fad, are long behind us. There is no
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  • Blog-Resonate-Methodology

    Our Delivery Methodology

    By Anchalee Hasty • February 23, 2016
    Closed Loop Programs are transformation programs with technology playing an enabling role. We have several Net Promoter trained and accredited
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