Turn every interaction into impact

Transform every touchpoint with customers, clients, and employees into measurable outcomes. The Resonate CX Experience Management Platform captures every feedback across channels and converts it into predictive insights and clear, actionable recommendations.

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Recognised for CX Excellence Summer 2026 

Customer Experience Management Platform

Every experience in one powerful platform.

See the full picture across customer and employee journeys with one connected platform that turns insights and turning fragmented data into clear journeys and confident action items.

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Net Promoter Score (NPS) Management Platform

Don’t just track your NPS. Master it. Scale it.

Get more than a dashboard. Get a command center for customer loyalty. Our analytics uncover the why behind every score, helping your team respond faster and boost satisfaction and lifetime value.

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Complaints Management Platform & Risk Radar

Catch problems before they cost you revenue.

Turn real-time hurdles into lifelong loyalty. Guide your teams to resolve customer pain points instantly while driving the company-wide improvements that boost lifetime value.

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Online Review Amplifier

Turn your biggest fans into your best marketing.

With one platform for customer experience, employee experience, and market research, you can break down data silos, understand every journey, and empower everyone to create better experiences.

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A CXM Platform So Good, You’d Want to Keep Us a Strategic Secret

Your customers are talking—are you listening?

Resonate CX, the CXM platform built for speed and clarity, catches every signal in real time. No delays. No noise. Just insights you can act on instantly.

  • Real-time AI insights – spot every opportunity as it happens
  • Automated feedback – remove manual surveys and streamline feedback automation
  • Actionable analytics – transform data into clear customer experience analytics
  • Launch fast, grow fast – results you can measure immediately
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Go live in 14 days, not months

Launch your CXM software without IT delays

Automate feedback across all touchpoints

Streamline feedback automation and remove manual survey work

Turn feedback into clear actions instantly

AI-powered customer experience analytics highlights key insights

Dedicated CX expert support

Full onboarding and guidance to ensure success

We move fast

Reach out and let's chat

We promise an honest, no-nonsense session on whether we're your dream CX match

See our platform in action

Move beyond the survey. A live demo tailored to your needs

Hit the ground running

We'll have you set up and optimised with the fastest CX onboarding you'll ever experience

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50M+

Transformed experiences

Over 50 million experiences
turned into delight

8K+

Global super-users

Includes concurrent active users all over the world.

100+

Enterprise customers

Trusted by leading brands worldwide.

4.6/5

Market leading rating

Based on G2’s Global Rating for SaaS Companies

Hear How We’re Making a Difference Together

  • “Resonate CX gives Clark Rubber real-time visibility into customer feedback across our entire store network."

    Matthew Gannon

    General Manager Retail Operations
    Clark Rubber

  • “Resonate CX has been helpful to gain family and staff feedback."

    Brooke Doherty

    Childcare Centre Director
    Thrive Early Learning Centre

  • “Instant actionable information, which supports the ability to address detractors and the automation of amplifying customers who champion our business.“

    James Johnson

    CFO
    Mitre 10

  • “In-depth customer experience insights into the experience of our customers that delivers.“

    Zeljko Dzambo

    NSW Cluster Manager
    Total Tools and Hardware Group
  • “Highly recommend Resonate CX for their CX knowledge and expertise.”
    Beck Davis
    Customer Experience Lead
    Bluescope

  • "The most important KPI I measure my business and staff with!"

    Samuel Krishnamoorthy

    Head B2B - Country Head UK
    brillen.de by SuperVista AG

  • "The setup was straightforward. The team at Resonate CX is a strategic partner in developing our VoC, and is always readily available to assist."

    Rebecca Skeete

    General Manager, Sales and Service
    St. Johns Ambulance NSW

  • "Resonate CX allows us to learn, adapt and best serve our customer in a changing retail environment."

    Madeline Harris

    National Customer & Communications Manager
    Rebel Sport
  • “Seamless integration, collaboration and support.“

    Rajender Singh

    IT Application Support Officer
    Latrobe Community Health Service

  • "Valuable tool to harness the voice of customer."

    Dave Hallewell

    Retail Customer Experience Specialist
    Super Cheap Auto

  • “Resonate CX provides in-depth analysis of feedback, helping organisations understand trends and insights that drive improvement."

    Melissa Falero

    Head Of Operations
    Thrive Early Learning Centre

  • "Resonate CX has been extremely helpful and insightful in my stores."

    Matt Steinbergs

    Area Manager
    Super Retail Group

  • "Overall implementation was smooth, integrating seamlessly with our existing database."

    Richard Cleary
    Customer Experience Manager
    Bright Horizons UK

  • "Easy to navigate. Great for deep diving for strategy planning."

    Rob Mason
    Store Manager
    BCF - Boating Camping and Fishing

Seamless Integrations with the Tools You Trust.

We are the perfect CX Partner for you

Hard to believe it's this easy? We'll prove It.

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